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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 688 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the 14" Chromebook's ease of use, lightweight design, and good screen size for its price. Positive feedback also highlights the device's battery life and performance for everyday tasks such as web browsing. However, some users experienced challenges with printing and compatibility with certain software and hardware. The lack of a CD drive was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 688 reviews
  • Rated 5 out of 5 stars

    Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with minimalist specs this machine operates great, especially in developer mode, which let me install Ubuntu 14.04 and I switch back to Chrome OS without a reboot Both run flawlessly! Next project will be setting up a Kali Linux ISP and boot it from a USB. I suggest making use of the Chrome backup tool to get back to normal if things so sideways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook from Best Buy...For the money I love it as I use it mainly for streaming content and live news, What sold me is the large 14" screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect system for a person that has teenagers in high school that just need internet Youtube and music uploads I highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Fantastic Chromebook!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 14" Chromebook will not disappoint! The screen resolution, battery life, build quality and weight are a pleasure. If you love google and the Chrome OS, this system is the one to choose. It is very portable and very easy to use. It is stylish and the casing is attractive and functional. The keyboard and trackpad are very responsive and no antivirus is necessary! Boot time is a snap as well. If you are lucky enough to get it on sale, the purchase is a steel..

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    first chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my old desktop dell computer after 7 years is finally dying i did not want another desktop and just wanted a tablet or laptop just for youtube and surfing the net. and decided on a chromebook originally was going for the samgsung but i saw this HP chromebook which was 3inch bigger and only $20 im glad i got this one instead its super fast very light weight battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Chromebook is my new tech love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I was not sure about switching from the conventional laptop to a Chromebook, but have fell in love with this product. It is great for all of the uses our family needs. Great storage, picture, speed and so easy to switch and understand. Love the options within the google series. I think I am going to get another one since the family can't stop fighting over this over the Mac on our desktop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Perfect for the Inlaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally convinced my wife's parents to get a new laptop (their previous was tiny and old) and they love this one. It's the perfect size for traveling with as that's the only time they use it. They love the keyboard, screen size, speed of the processor, it's wifi speed and overall easy use. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for my 11 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 year old daughter. She easily set it up by herself. Her school uses chrome books so this is perfect for her to do her homework. Runs great. We have had no issues. Her only complaint is not being able to download apps that are not in the chrome web store. No Skype, no iTunes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer for Cloud Photo Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer for my wife, because her old one broke and she only uses the computer for online photo books ( Shutter fly). Works fantastic. She has all her pictures on her external hard drive and loads them up to shutter fly. Since shutter fly is all in the cloud it works great and is really fast.... all while only costing us a couple hundred bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Excellent chromebook--did just want I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quick, comfortable keyboard. Sleek and easy to use; lightweight. Was everything I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Great computer,low cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ingot nthis for my yoyungest son,he loves it,its very fast ,easy to use and a light good lookn com.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Cd drive

    Rated 4 out of 5 stars

    Good, Reliable Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is a great lightweight laptop. So far it's reliable, stays connected to the internet well, and doesn't have any major flaws for a moderate computer user. It doesn't have a cd drive, which is normal but the external cd drive I got is apparently not compatible with the Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent first computer for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 9 year old daughter for Christmas. She absolutely loves it. She can play both games and log onto her teachers web sites and work on extra class work. Excellent computer for the price and it allowed me to gain my computer back. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my old chrome book to this white hp and I love it!!! I don't think I will ever buy a regular computer again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great budget laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to take on campus since I only had a desktop. I was skeptical aylt first since it uses Google chrome and apps. So this means no windows software such as office. However it does have easy app access to Google docs, slides and other Google apps for college students. For under $350 this laptop is defiantly worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for my 8th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight and portable. It fits nicely with her travels and school as they use google classroom for all her classes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Weight

    Rated 5 out of 5 stars

    Great ChromeBook laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 13yr old who had a Samsung chromebook which was in need of replacement. This HP is perfect!! Great size screen, pretty good processor, light weight, good battery life and affordable cost, make this the perfect laptop for kids to be used in school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Extra Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was light weight and easy to use. I have another laptop I use for work and school so not having Office is no big deal. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop lets me surf the web with ease. It is a fast laptop. Love the chrome layout very easy to use. Beneficial to use and add other users.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy use for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so simple to use .I'm not very computer savvy. It has all the things I need and so lightweight. Can bring with me everywhere. Screen really clear and crisp. Super happy with it

    I would recommend this to a friend
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