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Customer reviews

Rating 4.1 out of 5 stars with 6413 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,413 reviews
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. It is very easy to use and very light weight. The speed and picture quality is awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop open box excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came well sealed, in excellent condition with a charger, it's like new, no damage. It was very easy to set up, I did it by myself following the instructions. The only problem i have the battery drop a little too fast. It's nothing I don't use it every day. I Added Photos for reference. If you need a second laptop, this one is a good choice (4GB memory, 64GB eMMC), great size, not big, good price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Slow but but not bad for under 200

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife for her birthday. Unfortunately it doesn't meet her needs for speed and space. But the unit is worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Definitely would recommend! I’m not very tech savvy and wanted something simple and this does the trick. I just wanted one to watch movies on and do homework and this works perfectly. Love the quality and runs smooth!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Dull

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressive. Works slowly. Not enough memory. Not useful for much of anything except watching YouTube

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Size
    Cons mentioned:
    Processor speed, Ram, Storage
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A decent entrly level laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14-dq3000dx is a basic and entry-level computer aimed at a younger crowd or those who want simple device. If you’re looking for a speed machine then this device is not for you. That said this HP laptop is a 14 inch laptop being in the middle of large and small laptops which is the sweet spot for me. The housing is termed snowflake white which actually reminds me of an older computer named after a fruit. At least it’s not in the usual black or silver. It is powered by the older Celeron 4500 chip which is not really fast enough for heavy computing. But still it is sufficient enough for general use. However it only comes with a measly 4GB of RAM which is not really that much and may hinder performance. Had it come with 8GB of RAM performance would much be better. Also, it comes with 64GB of eMMC. Again this is not the fastest. Like most computers of this class, these would not be expandable. Then again I surmise the target market of this computer is not really going for expansion options. This computer comes with Windows 11 in S Mode. For those who are not familiar with S Mode, this is the version of Windows that only allows apps to be installed from the Windows store. This is done for security purposes. But for those who want to install apps outside the Windows store, there is a way to set the version of Windows to the regular version. This version is the Home version. And once you switch to the Home version, there is no way to revert back to S Mode. Lastly, this laptop includes an initial subscription of Microsoft 365. That alone is more than half the cost of this laptop. Do note this applies only to new users only. Connectivity is fairly good for this class as it has two USB B ports. I am not sure if these are USB 3 compliant as there is no documentation regarding this and both do not have blue markings on the ports. It does have a USB C port which is new for me regarding this class of PC. And lastly, it does have an HDMI port and an SD card reader. Lastly battery power is fairly adequate since it has three cells which would last you between two to four hours. Your mileage may vary depending on use. Overall this is a decent laptop for its price. Again this is not a fast machine but it has its target market. I’d still recommend this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great, for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. A few things need to be disaabled and jailbroke to make it fully functional for me. The lack of lightning capable USB-C was annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, slow moving, but overall a great purchase for anyone buying an expensive gift for a loved one or friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m not really tech savvy but it does what I need it to do. The graphics are amazing, the color is my favorite color and it has the operating system that I need. It definitely is a worthwhile investment and I couldn’t beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Especially for school whether you're going to high school or college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ohk. The speed is average. I lkie the white colour. I recommend it for school

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Efficient lab top for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started college on a budget of course. Stylish fast and efficient lab top for the price! You can plays games as well, battery is strong. I recommend it. I bought two one for myself and one for my wife. I’ll be buying another for my son!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for the price! Although within the second week of usage the screen kept turning black and would slowly come to. After an update haven't had an issue. Looks sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Didn't work after day 10, don't buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperately needed a laptop but this hurt me beyond belief. Buyer beware! So it worked for about a week. Then it blacked out and fried my USB stick. This laptop ruined my semester at school (failed) and my USB data saver that had 2years of my bachelor's degree on, including expensive books, it's all gone. Yes I tried to return it to Best buy but they refused to take it back even though it was within the 14day policy. Said it appeared to have a "film" over the screen. That's how I bought it! Aside from the issues, it would constantly kick me off WiFi and it was so slow I couldn't connect to any websites. This was my first time purchasing HP (besides printers) and I will never buy their products again. I am ashamed for being ripped off so easily!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Thin, Lite, Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working well for me, Thin ,lite compact. I still of course need to get my things onto it from old computer but I believe it should be a good tool for what I need. Excellent price for it, lots of gigs only possible deal is NO cdrom but the SD card slot will be fine...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this computer! The color is beautiful & it works amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and absolutely love the color of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, great price and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop. I especially love the color and perfectly compact to tote with me. It was a bargain for less than $200. The only thing that bothers me is that a couple times it didn't power on unless I hold power button for a minute. I guess I will live with that because I passed the 14-day return period.

    I would recommend this to a friend
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