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Customer Ratings & Reviews

Your price for this item is $607.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1760 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,760 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good laptop with last years design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid laptop that does everything I need and without the delays my old one had when multiple windows are open in several software programs at once. The power supply is the old school power supply only and not a combination of power and data like the newest laptops. This means I can easily connect a monitor through the HDMI port, but can't really use a docking station system. The downsides of that are 1 external monitor, but not 2 and with only 1 powercord, I would always have to disconnect and reconnect the power cord under the desk each time. I happen to have the same powercord from an older HP laptop so I can keep one connected at my home desk, and use the other when working elsewhere so I get some of the same convenience of a docking station. I use the laptop and 1 remote screen rather than 2 external monitors, and I don't have as many USB ports but was a small tradeoff to save almost half the cost of a premium laptop plus docking station and still have the speed and capabilities I need for the science software I use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Recommend this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great product for home and business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought three of these computers for our business and personal and we love them. They are the perfect size for in-store and to travel with. Very fast and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no flaws so far!!! Great clear screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Good speed and good touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect Gift for My Mom’s New Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device meet the expectation very fast and light in weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Works well. Much faster than our old machine. Scored no sales tax here in FL because of back to school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop its so fast and light, got a great deal too. Will definelty be shopping here again for additional tech needs

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and everything has been flawless integrating email, files, and pictures. Speed is great as well as speakers and camera. I was very happy to find an i7 at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice size, battery life so far is good. I like HP laptops

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    New HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and i really like the keyboard. Touchscreen is convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop 15" up and running flawlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the laptop I wanted for travel, but the salesperson helped a lot by telling me about 'blue box' items discounted because a customer returned the item, good as new, which Best Buy checked out and re-stocked for sale at a discount. Had it up and running within a day. Took a couple more days to add updates, apps and utilities I use with my other Windows 11 computers. Running great now -- even connected it to my Logitech keyboard and mouse by adding a sending unit to a USB-A port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Complete satisfaction & didn’t break the bank.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance in finding the best laptop for what I needed. This laptop has gone beyond my expectations. It was budget friendly and came with many extras that I didn’t know I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP 15.6" Full HD Touch Screen Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item for my home and work needs. Well performance of computer till this moment. Great screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. Very good looking, very fast, very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the HP laptop. Like size, weight, and ease if use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had HP laptops before. This one is a great laptop and isn't too heavy. It's got good battery life and is easy to use.

    I would recommend this to a friend
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