Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $619.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,760 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and slim and weightless easy to carry finally simply superb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Decent Specs for Less Bucks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 529$ we can’t expect much more. It covers all the basics for a decent laptop. Light weight with good display.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    It's ok for what it is.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely budget level. None of it is terrible, but if you are used to a good gaming system or a good system at work, this will feel off in so many ways. Having said that the screen is the best part about it. It's still decently bright, good color and not terrible. I am not a fan of the pin style chargers included with the HPs. I only get about 2 hours of usage on a full charge with this on "battery saver" settings. But again, bargain prices here. You have to weigh out the pros and cons for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance with braking the bank, fast, reliable for home/work.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, easy to handle and fast. Software booted up with no problems and the interface was easy to walk through, step-by-step!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice mid-priced laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for my 86 year old mother. Just the right amount of hard drive storage and nice display. Also light weight and easy to open and close.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love herrr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Love My PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use and I really like the touch screen. The display is just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good Bang for Buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid computer. It’s being used for undergraduate accounting classes primarily. Having the number pad and touch screen makes it really nice for doing most applications that we use in the program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse pad on this laptop. It is really lightweight and skinny. Had no issues so far. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Mr James wu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good delivery and good screen and good battery and good speed

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, high speed, excellent graphics, good for home or business use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing Screen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the screen size and display quality—it’s easily the standout feature and makes the overall experience enjoyable. Performance is solid, but I expected more from a 13th Gen Core i7 processor. Compared to some competitors, it feels a bit sluggish at times, which was a little disappointing given the specs. Overall, it’s a capable device, but the performance doesn’t quite match the premium feel of the display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new PC!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very Nice Touch Screen Laptio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Love HP products. Got it on sale which made it an even better deal. Easy to use touch screen. Wasn't sure if I would like the rought feel of the keys but they have grown on me. Over all exccellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and intuitive. the battery life is not the best but it is just fine for me. It runs games well even though it is not a gaming pc. It checks all boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop intel i7 touchscreen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the speed and battery life as well as the image. Not heavy at all

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! Excellent graphics and the Touch Screen is great for my favorite games. This is the same brand that I had used for the past eleven years, and the old one is still going strong as well, but is a Windows 10 operating system.

    I would recommend this to a friend
Sponsored