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Customer Ratings & Reviews

Your price for this item is $619.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,760 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deal of the day and oh what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade from a 14 year old laptop that seemed like it took 15 minutes to boot up. Well this was exactly what I wanted minus the smallish hard-drive, but that was easily fixed with a 2TB swapout and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Holiday Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Laptops out there for this price. Bought this for 500, totally a steal. I see Battery is only par, but rest( Display, Speed) are really good. If you are a college student this a good deal with I7 processor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, nice display, good sized screen, good keys, easy to navigate, good color

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 15.6" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop size and weight are perfect for home use or for travelling with. The keyboard has a nice feel, and I highly recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Must But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very esthetically pleasing. The screen is really clear and it’s small enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Runs like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Light weight and runs like a champ. No concerns noted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been buying HP computers for years and have never had a problem with any of them. I decided to purchase another brand last year to maybe save some money. Ooops bad choice. It died and could not be repaired. Got my money back because I took out the extra warranty and bought another HP. This computer is awesome. I learned my lesson.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    HP Laptop Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop touch screen. My wife enjoys the services of the CPU. It really helps us with financial decisions.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy ROCKS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the HP 15.6 Touch Screen Laptop 16 GB and I absolutely love it. I walked in to BestBuy not having any idea what I was looking for, I am not really computer savvy let's just say...LOL. So a sales person came over and asked me, "Is there anything I can help you with", "BIG MISTAKE", and I replied, "Well you sure can", Golly, I must of asked him over 50 questions about computers, and never once did he ever show any signs of frustration with me. Awesome job Best Buy for your excellence in sales staff and products that you carry. This laptop is awesome, It is so fast, and the touch screen works perfect. I would recommend this laptop to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best overall workhorse of a laptop for general purposes, it has everything you need and nothing you don't. For this price point there simply isn't a better system available.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to operate, fast processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated laptop for my Mom. She loves how much lighter it is to her 4-5 year old model. Tricky to find the power button because its in the top row of keys. I was able to moved all her old account and files with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP15.6 touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop to replace old Dell. screen display very good bold colors and clear viewing. have not used touch screen capabilities yet as I do not like finger prints on screen. I am very happy with this new set up

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Nice screen and size of the laptop, makes it easy to travel with. Live the touch screeb

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit for our accounting agents! The processing speed is impressive and allows for multiple internet tabs to be open at the same time. I would recommend this computer for anyone who has to multitask at work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weight and size of this laptop. The only thing I have noticed is a short battery life. Otherwise, a great laptop for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall ! Fast and simple to use. Sharp clear touchscreen .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es bastante ligera, la batería le dura bastante y rápida, súper cómoda.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a very good performance, and the screen looks very good. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great price and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch screen is clutch. works really well for call center job i just got. hooked right up to my already purchased HP docking station and dell monitors

    I would recommend this to a friend
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