Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $684.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1273 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,273 reviews
  • Rated 5 out of 5 stars

    Awesome laptop for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is thin and lightweight with a fast processor and a great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great even though I would like the option to connect it to ethernet, which it doesn't have. It has been able to do all the tasks I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Crisp color. Larger keys than my old one. Fast processing. Really light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received a new HP from my daughter and grandson in February, but it was a basic model, very slow and lacking features I wanted or needed. Because of some visual impairment, I have a lot of trouble seeing where my cursor is when using a mouse, so I really needed a touchscreen, which this affordable model has. It's also got a good size (15.6") screen, which is great, and decent graphics. The other feature I really needed was a separate numeric keyboard, which makes my life much easier with this model. Although I primarily use my laptop for financial recording, browsing, shopping, and email, I do use it a lot, and this model has everything I wanted or needed. The only negative to me is that battery life seems pretty short. Perhaps best of all, I got this during the back to school sale and saved $250 off the normal price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop - such an improvement over previous one. The one complaint - and it's my fault for not noticing in details is no backlit keyboard (and I will certainly survive without it). Otherwise great size, weight, battery life, speed, storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my mother's desktop and old laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have! The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever used. Lightweight easy to use. I have arthritis and this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for a month and I'm very satisfied. I'll highlight the speed as a strong point. There are some points that I expected more, but for the price and the way I use it, it meets my needs: Battery life leaves something to be desired. Another point is that, out of nowhere, the Bluetooth mouse or mouse stops working. The pointer follows the commands, but when I click to select it, it doesn't obey, making it necessary to restart the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far it is OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast, it is not used for gaming so I can't attest to that but for normal web surfing and a few other things it works. While I hate win11 there is no longer a choice since microsoft decided we all need to upgrade. This replaces and old laptop that had gotten so slow it wasn't even usable. The battery doesn't last long though, seems none of companies live up to their claims when it come to battery life. Overall it seems to be a decent computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom to use. She does browse the net but mostly plays match games. nothing major. So far, it performs great. Fast, and great screen. The battery is a major let down. maybe 2-3 hours between charges. It would be a 5 star if the battery was bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Full HD Touch Screen Laptop Intel Core i7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and personal use. Functionality and quality good for the price excellent keyboard with raised keys and numeric keyboard to right. Display is sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size laptop to replace my old HP laptop where the battery would not hold a charge. This laptop is not as heavy as the newer ones I looked at. I wanted a touch screen and love it. Easy to transfer old docs & install my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for domestic use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer has a great price and, after testing it extensively, I can say that it was an excellent choice. It has great performance, the battery is acceptable, the screen is of good quality, and it is very comfortable to use daily. I compared it with other models and did some performance tests, and the results were very positive. In addition, the reviews from other users confirm my experience. In the end, I was very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new HP touch-screen laptop. Certainly, a great improvement over my previous computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I don't use it for heavy-duty stuff, just school and entertainment. The only con is the battery life; I have to charge it every two or three hours, especially if I am watching a show. Also, the speakers are underneath the laptop, which I do not particularly enjoy. Otherwise, it functions quite fast and can handle multiple functions at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far best laptop I’ve owned! only issue is battery life is not great but I don’t mind because I usually have it plugged in if I’m using it anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this Laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this laptop and it was at a great price. It does everything I need it to do with a very clear screen. It's light weight and easy to carry around. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry good middle of the road laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Nice keyboard, pretty fast, not for gaming but very good for office and on-line apps. Not wild about windows 11 for us. Seems like 11 is a step backward for what we use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy set up. WiFi works great. SSD is fast also. Screen is bright and just the right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great to use, affordable, and light weight. It does everything my desktop does and unlike my desktop it is portable. I actually bought this for my wife, and she loves it and does not desktops like I do. I am thinking that maybe I should get one for myself because it is portable.

    I would recommend this to a friend
Sponsored