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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1275 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance, processor speed, and portability of the 15.6" Full HD Touch-Screen Laptop. Many appreciate the touchscreen feature, the comfortable screen size, and the ample RAM. However, some customers have expressed concerns regarding the short battery life and occasional overheating. A few customers also mentioned limitations with port selection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,275 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Runs like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Light weight and runs like a champ. No concerns noted.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for the last few weeks, I'm very satisfied with the speed and functionality. I use it for work and personal use, there are many features I have yet to use, but it has met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, nice display, good sized screen, good keys, easy to navigate, good color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love herrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a nice balance between performance and practicality. It’s fast, responsive, and offers great value for someone who needs a dependable daily laptop for multitasking, virtual meetings, web browsing, and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall ! Fast and simple to use. Sharp clear touchscreen .

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es bastante ligera, la batería le dura bastante y rápida, súper cómoda.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Must But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very esthetically pleasing. The screen is really clear and it’s small enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Easy, good price and fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and good for development projects with daily browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice speed and perfect size! Love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rich’s opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, great features, easy to use. Excellent support on set up

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this HP 15.6” Full HD Touch-Screen Laptop with an Intel Core i7, 16GB RAM, and 512GB SSD for a while now, and I’m very happy with my purchase. The laptop is incredibly fast and handles multitasking with no lag — perfect for work, browsing, and even light editing.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP laptop intel i7 touchscreen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I like the touchscreen and that its lightweight. It runs fast and i plan to use it for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast, I had a 9 years old and we knew we needed a new one but didn’t know which one then an expert sales representative lead us to make a decision towards price and performance. Very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just great, good price, good weight. Just what i need it for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP-15.6 HD Touch-Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen and it seems to be working fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new PC!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP and Geek Squad are great combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several HP laptops and they are always reliable and easy to use. This is a great size. I have a 17-in HP laptop I've had for several years and it still works fine but I wanted one that wasn't quite as heavy and more "portable". This one fits the bill for me and the Geek Squad was GREAT and fast at helping me to move all my documents over. Would highly recommend HP laptops and using the Geek Squad membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does everything I expected. Great speed and display.

    I would recommend this to a friend
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