Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 430 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers value the 15.6" Laptop for its affordability, user-friendly interface, and ability to handle light gaming. While many appreciate its lightweight design, ample memory, and storage capacity, some users have concerns about its short battery life, lack of a backlit keyboard, and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life, Keyboard

    Rated 4 out of 5 stars

    Good laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the laptop on the deals of day. Impressed with the speed. My first amd processor in years. Battery life is ok. Touchpad is a huge let down. Good laptop for the price paid.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. It is a little heavy though and that surprised me. The only issue I have it that it has a short battery life. It only stays charged a couple hours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Keyboard

    Rated 3 out of 5 stars

    Adequate, nothing special. HORRIBLE battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying this. I don;t do anything special with it, no gaming, or high-tech working or producing. The battery life is non-existent. Literally, it discharges at nearly 1% per minute. I have never even made it 2 hours without having to plug it in and that is with simple email surfing and even some "sleep" time. The keyboard is not comfortable or user friendly from an ergonomic standpoint at all and the power cord is shaped like an "L" instead of a simple straight insert. This makes it awkward to use, it gets in the way of the your work surface, and is easily pulled loose without you realizing it (that is NOT why the battery is dropping). There is also no light on the cord/box to indicate that it is plugged in/running on AC which I had on my Dell and which was very convenient. No light on computer at all to tell you if it is even turned on. You have to go to it and mess with the mouse to find out. Still thinking about returning it just based on poor battery life alone. Feeling a little "ripped off"... Otherwise, it is a basic laptop - not super speedy - and it works, which is all I really needed. Could have gotten that for less money though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for basic use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have a long battery, about 2 hours before it dies. I only use it for my job, so it works for me. Otherwise, it is very lightweight. I definitely enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall, glad I purchased this laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is that the battery life is nowhere near the 6 hours reported in the reviews I read. It's more like 2 hours. Other than that, I'm VERY pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the money. Nice screen, keyboard was a bit different to get used to as my previous laptop didn't have a 10 key pad, nice feature once you get used to it. Only thing I would change about this laptop would be the SD card reader. Sometimes it takes aa few tries to get it to recognize the card. It doesn't have the spring loaded motion that snaps into lace like most laptop SD readers. I'd like to find a longer lasting battery. This one works good for the stock one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    light weight hp w/DVD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen clarity is good. keyboard feel is good. small cell battery adds to light weight limits time usage. color coded usb 3.0 needed. for typing, emails, movies, good laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    OK product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this product is battery life. Outside of that, this computer is sturdy and the large amount of storage space makes it easy to download and work. I would recommend the computer to a friend but I would warn them about the battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good enough for what little I use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in how fast the battery discharges. After one hour use, have to plug in to charge. Seems extreme.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not What I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to use the old windows xp version. This software seems so confusing. Can't navigate like the XP version. Battery life is very short. I don't like it. Definitely returning this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 times before computer would update without failing. Battery life was only 3 hours at best. Not impressed. I returned it.

    No, I would not recommend this to a friend