Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $391.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers regard the laptop's price, usability, and storage capacity very positively. They appreciate that it is easy to use, lightweight, and has a lot of hard disk space. However, some customers have concerns about the battery life and the sensitivity of the mousepad. Additionally, a few customers dislike Windows 8.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 424 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our 16 year old, he loves it! Able to do school work an do gaming. That was very important for speed to be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for a GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing we have ever bought. Soph. In school, an needed something great to use for school. He was overly excited what came on this laptop! Loaded with the best!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Usability

    Rated 5 out of 5 stars

    Great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of HP products but I wasn't being brand particular when I was looking for a basic laptop for my son. It just worked out that this HP product had everything we were looking for at the best price. My son uses this to play games, watch YouTube, and do homework. He also has a very expensive desktop that is specifically for gaming. This being said he is still on the laptop most of the time because it does the job just fine and is portable. When comparing memory and features on BestBuy this was a top deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, storage wise I'm set. Very easy to use, very easy to figure out. To be honest I prefer it over my other (Mac). Not over priced. The only reason I gave four stars and not five is because the keys are a little difficult sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good secondary/ mobile computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is clear and sharp. The mouse pad seems a little sluggish at times. I like the 3 USB ports and the DVD drive and the large disk capacity (750GB). The I3 CPU means good performance. It starts up quickly. I don't use the Windows 8.1 special features much but I can set it up so it looks like my windows 7 machines. The Keyboard keys are a little stiff as are the mouse pad buttons. I bought it for going on vacations to maintain contact with everything. The tablets just aren't good enough. Too many things don't work quite right on them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life, Keyboard

    Rated 5 out of 5 stars

    It is a great value for the price paid.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with the purchase. I use it for school. Speed is great. Sometimes the battery does not hold for too long, but most of the time it does i don't know why. And the mousepad sometimes get filmsy. Other than that, would highly recommend to anyone who is looking for a good computer on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Usability

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony Vaio died and I needed a quick replacement that wouldn't break the bank and provide a whole lot of extras that I would never use. For the price this has the space, speed and capabilities that I needed on a students budget plus more. It was easy to use, setup and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop as a whole but I am not liking Windows 8. The computer works as well as any other that I have had. I don't fing it ant better than my Gateway when going to the sites that I use most often. I still have the same slow periods. I had updates the other ay and because of Windows 8 it took 2 days to finish installation. The price was the best thing about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Good for entry level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter for her first year of collage. So far she likes the speed and says it is easy to manage the file system. Plenty of HDD and RAM for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Value for money laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It iis a good laptop. I bought it for $399. It is good for browsing. Good for student. No high end features but very light weight. I did not like the WIndows 8.1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for students!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer for students. Windows 8.1 was a little tricky at first but just like anything new I caught on pretty quick and I like it even better. my new HP is perfect for me cuz I'm on the go its got speed it's got space and it's lightweight.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    Decent Laptop for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like the laptop but am struggling with the Windows 8.1, it is way too controlling, like big brother is watching. I haven't taken the time yet but plan on deleting a lot of the applications that came pre-loaded on the laptop. It has been running my Quickbooks just fine, I wanted something faster( upgraded from a 3 year old Toshiba) and the Intel I3 does the trick for my bookkeeping, excel and word processing that I use for our business. I do not do any video games so cannot comment on how they would run on this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for a student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has all I require as a student. While I wish the battery life lasted longer than 4 1/2 hours, the rest of the laptop is providing all my needs especially at the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice, economical laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met my expectations. Ease of use, very lightweight. Fast processor and plenty of storage. The battery seems to run down rather quickly. Adjusted screen brightness which helped some. There is no VGA or DVI connection if you wish to use a larger monitor. Would need to get an adapter to use with HDMI connection. Overall, nice product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer which allowed me to surf the net, watch videos and tv online, check email etc - basic computer stuff - and this computer does it. It is light weight, starts up super fast and is easy to use. Windows 8 - not a huge fan - but not a problem. The only negative thing and reason I haven't given it 5 stars is that it seems to not connect too quickly to the wifi, which is a pain in the butt. If it goes to sleep, sometimes I have to restart it in order to get it to find the wifi connection or wait 5 or 10 minutes for it to find the wifi connection. Then again, it is only 5-10 minutes and not the end of the world. I can wait. Not sure if this is my wifi (which it very well could be) or my computer. Need to test it out. Otherwise, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great, easy to use,light laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive lightweight laptop is perfect for my occasional use. I use it for storage and email and it works fine for that. May be a little slow for heavy excel etc .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Windows 8

    Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive laptop, this one does all that I need. It is a bit challenging learning Windows 8. Other than that, I/m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to do some specific tasks at my job and I am very pleased with it. It is fast enough for what I need which is basically web browsing and simple worksheets. The only con I've found so far is the mouse pad may be too sensitive for my taste and even I have made all the possible adjustments, sometimes it feels you are pinching in or out when you are simply sliding your finger over it to move the cursor. Connecting an USB mouse solved my issue. Other than that, I recommend this product for general use and think may not work well for gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good, have had it a month. The battery life seems strange. A few minutes ago I looked at the battery status, and it said 42% and 52 minutes. It should last longer than that. I don't keep it plugged in all the time, I usually wait until I'm down to 15%. I think it's just a laptop battery thing, because this has also happened on my other two previous ones. A good estimate will be half of the time they say it should last, whichever brand you're talking about. Other than that, Windows 8.1 takes some getting used to, but overall a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    good basic laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic laptop. It is easy to use and lightweight.

    I would recommend this to a friend
Sponsored