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Customer Ratings & Reviews

Your price for this item is $329.99
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 875 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 875 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular use, limited access, need to find work arounds to download educational apps. Good for common everyday use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need a new one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need to do on it. Replaced one that was over 15 yrs. old so it was time. Decent price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed a little slow to boot up after only a few days and I wasnt a fan of the screen quality, however there was no display in store, so I took a chance on it. I also wish it had the lit keyboard option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid guys, it looks like a 2010 PC. Doesn’t worth your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is good but battery life is pretty weak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. The screen is not a touch screen. Side key pad only works when I sign in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nit bad fir a very basic computer that is not a Chromebook. Do not expect to multi-task on this computer it can handle one thing at a time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frusterated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good if you like to stream. Keeps dropping the internet and if you listen to music it stops in mid song to buffer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big but not many features than a basic compiuter. Good for college students on a budget. Display is poor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery doesn't stay charged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One for myself, because I needed a new one with a working mic for an online proctored exam, and one for my spouse whose PC had stopped holding a charge for very long. So, these do NOT stay charged very long AT ALL, which affects my spouse's work, and also when I started my exam the PC was fully charged, yet it was down to 21% just two hours later which caused my screen to dim and because it was proctored I was not allowed to get up from my seat to plug the charger in. Incredibly annoying that a brand new laptop has such an awful battery that we have both already been inconvenienced by it in the first few weeks of owning them. Oh and it's not a replaceable battery so there's that too. (Only installed ONE thing on them, the software for the proctored exam.)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price. Ive had some problem with the track pad but resolved it with a mouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1st try defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one that was shipped to me, got stuck in middle of “update” while trying to setup computer and wouldn’t do anything after that. Had to return to store and swap out for new one. That one worked…so far.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet given as Gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. That's why I bought it. I've not yet given it. It was purchased as a gift. So, I cannot really evaluate it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP LapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive laptop. Suitable for my purposes. Display quality is not crisp. Gray keyboard keys may wear over time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No touch screen. The order was not what we was looking for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but full of bloatware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price although HP does not say anywhere how over a third of the hard drive is already used up with a lot of bloatware that most won't ever use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low End

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small keyboard with keys not in their usual position owing to the including of a number keypad. Very difficult to type unless you look at the keyboard. USB-C cannot charge the device, so you have to use the proprietary HP charger. Not upgradable for memory or internal storage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery time not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good system is slow too its average

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics of the computer are noticeably old. The keyboard is super old. I needed the laptop for an emergency but I wish I’d waited until I could afford something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft 11S - of limited use for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine, for a good price, but nowhere did I see that this was Microsoft 11 S, This version restricts you from using selective non Microsoft software. Obviously designed for limited use of students and does not fit my needs. Returning to the store , very much disappointed.

    No, I would not recommend this to a friend
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