Customer Ratings & Reviews

Works great and is fast. Finding the laptop and checking out was easy and the customer service was great as well.

Working great for our student. Needed a PC based platform for classes and this one has plenty of computing power and speed. Touchscreen is nice.

The computer worked good, but the sound was lower than my other HP laptop. I returned it to the store.

I am honestly an HP fan. I purchased an HP laptop back in 2014 for college. That one recently kicked the can on me and I sprung for another one for the extra technology add-ons. I am impressed by the quality of the camera and bluetooth capabilities. I would recommend this to anyone in college or work. It is very fast with any task and I use multiple windows. It also charges pretty quickly. I am overall impressed and love my laptop. Great job HP!

I bought this a week ago on behalf of an elderly friend of mine. When I received it I was pleasantly surprised by how responsive it is given its price. Web pages load very quickly and software installs at a good pace too. I was a bit concerned how my friend would take to Windows 11, but after talking him through the differences from Windows 10, he's using it quite happily. We did have a problem with connecting his printer up insofar as it worked first of all then stopped after a couple of days, but reinstalling it fixed the problem. The only reason I didn't give five stars is because the keyboard feels cheap compared to the rest of the build of the laptop. It looks great, and the screen is bright but the keys on the keyboard feel flimsy.

I’m really happy with this purchase. It’s a solid 4-star laptop that provides everything I need for my assignments without breaking the bank. The screen quality is surprisingly good for watching videos after I finish studying. A quick pro-tip: Since the app mentioned you get an extra entry for the sweepstakes by adding a photo, try snapping a quick picture of it on your desk or with your notebook!

Very good for the price paid. Good features. Performance wise it was good, looked sleek and had good battery backup.

Love this laptop. Great for my needs which is for daily home use. Would have given 5 stars except for the battery life which is not 10 hours as advertised but close to it depending on usage. I would definitely recommend.

I was interested in finding a budget laptop for my wife and I to manage financial, educational, and other online tasks just to keep the home running smoothly - nothing strenuous in terms of computing power. I was curious as to whether I'd find such an option in Best Buy, but I was pleased to see there were several. We're very happy with this product so far - it does just what we had in mind and was reasonably affordable.

Great Laptop. I tend to stick with HP because of its great quality, screen display, and long-lasting performance.

Excellent laptop runs great a little confusing at first but very easy to figure out once you get to hang in it very lightweight definitely worth the money. It’s a definite must buy.

Very easy to set up and operates very fast. I use in for work and personal use. I like the touch screen feature as well

This item was a gift. Otherwise, it was easy to set up and use. Really nice to have the touchscreen when you need it! Got it at a great price, to boot!

Very good laptop for every day use. Its easy to setup and the battery life if good. Bought this a Christmas gift and they loved it. Being able to use the touchscreen is a bonus.

Really still learning what is what, the speed is great, like how thin and light weight it is

I love the touch screen and all that comes on this laptop. Speed is great I've even bought one for my sister and she loves it too

My HP-15.6 inch Touch screen Laptop is perfect. I love the sppen and size. It was easy to set up and performs all my needs.

Great speed,clear viewing, this is a awesome laptop for the price. Fast on line order and fast pickup at best buy.

I’m very happy with the price as well as how lightweight it is. Battery life is great and display quality as well.

Absolutely Love My New laptop! I couldn’t be happier with it! The display is stunning, it’s super fast, and the battery life easily lasts all day. It’s perfect for both work and play—I’ve been using it for everything from watching shows to charting for work and taking notes. Overall, it’s sleek, reliable, and worth every penny. Highly recommend