Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 2850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the responsive touch screen, ease of use, and affordable price of this 15.6" laptop. Positive feedback also highlights its satisfactory performance and ample storage. While some users mention the battery life could be improved, and the lack of Bluetooth is noted by a few. Overall, the laptop receives favorable reviews for its key features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,850 reviews
  • Rated 5 out of 5 stars

    Love!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I got it as an open box deal for under $300. It's fast, easy to navigate and the specs for the price is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok purchase for the price I paid for it. Could use a faster processor. Takes too long for programs or web pages to load.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a basic computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for a family computer. We use it for budgeting and family business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like a pretty good 1st time laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sad that it doesn't come with and I have to purchase Excel & Word separately.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now I'm happy with the product for the price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works fine enjoyed using it. I returned it only because a software I was using i wasn't compatible with its programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my grandson.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson has been very pleased with this computer. It was a replacement for one that could not be repaired. He really likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't beat it for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for what I need. The only thing I wish it had was a lot keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for me to find a laptop that met my needs, i looked online 1st, then i went into a Best Buy, the rest is history!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my nephew this laptop for Christmas. It was easy to setup and use. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I b ought this for .y son. We love the speed of this laptop and the features like a cd rom drive. Excellent computer for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Sad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK the only bad thing is it has no bluetooth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was going to replace his mini tablet, but the cost was too prohibitive. Instead he got this laptop and is thrilled with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I need, and even dropped it a few times and has held up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my family. Not a gamer much anymore after a second child and this is a lot easier than a huge bulky pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good device for the price....Processor is not very good at multitasking...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for Grandson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this gift it was a great choice for a person who likes to draw.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Spec's are good enough for any moderate user and design is decent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a better review if I would have had better service. I got an email for a free Geek Squad service to start up my new computer. I asked about how to set up free antivirus and they wanted to charge me $40 for me to do the work. I went to Best Buy for service, I can get the same computer elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for going back to school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for going back to school. I am very happy with it so far!

    I would recommend this to a friend
Sponsored