Customers praise the 17.3" screen size, affordability, speed, and portability of this laptop. They appreciate the upgrade to Windows 10 and find it suitable for gaming. However, some users have concerns about the battery life and touchpad performance, while a few encounter frequent errors and dislike the new operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 419 reviews
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Love this laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the screen size and the features of this computer! It was such a bargain considering the price that I paid for the incredible computer I got. I am very happy with it's performance so far. The only thing I recommend, is buying a wireless mouse (which I have added). The neat thing is that there is room beside the built in mouse pad to actually use the wireless mouse without having to have a desk or additional table. It's almost like a built in mouse pad. I LOVE ITl
I would recommend this to a friend
Pros mentioned:
Fast, Portable
Rated 5 out of 5 stars
Great laptop, excellent value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking to replace a desktop with something more portable, but something that also gave me all the perks of a desk top. This laptop is fast, when multitasking, can hold all my programs, and pictures, while still giving me a large enough display. It is much lighter then I expected and easy to travel with. I would recommend this laptop to anyone who is looking for a laptop that will provide all the functionality of a desktop with great portability at an awesome price.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great Laptop for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, powerful, good performance and nice display screen. The only issue I have is that the battery doesn't last too long. Other than that it is a great value buy.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
For the price this HP has it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had my list of what I wanted and why and I had a "little" help at the store - actually all it took was for the sales person hearing what I wanted and we went straight to it, This is my first laptop and since I've been setting things up and learning Windows 10 - this has been a wonderful experience and this computer does everything that I wanted or hoped for and the price was really great..
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Battery life
Rated 4 out of 5 stars
The price vs performance is 4/5
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased couple weeks ago. A solid laptop for sure. Was hoping for a little more performance but for the pricetag, I don't think u will beat it. The 17 inch screen is battery hungry be warned real life ur looking at 2 hours batt at most. Without a considerable price increase u won't find a better laptop in the 450.00 price range.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Touchpad
Rated 3 out of 5 stars
It's OK. Especially for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, My experience with Best Buy was outstanding. The staff in the Albany NY store truly did very well by me.
The product is OK. It's not great, it's not bad. I have to say it's a good value for the price, but the computer certainly isn't anything special. It feels a bit flimsy, and the keyboard is rather loud. So far not a fan of Windows 10, but I'm sure I'll adjust as I did with Vista.
Overall a good value if you are looking for a basic computer, but it's certainly not a powerhouse if you are looking to do advanced PC work.
I would recommend this to a friend
Pros mentioned:
Fast, Screen size
Rated 4 out of 5 stars
Love the HP laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When it was time to replace our laptop we went on line and did our due diligence as well as went into the store to actually see the different products. Based on dependability. screen size, speed, memory we felt the Hp gave us the most bang for the buck.
I would recommend this to a friend
Pros mentioned:
Fast, Screen size
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great Laptop for a Great Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as my first laptop, and was very nervous. Glad I went through with it. It is a great work/fun laptop with plenty of space for my music library and pictures. It's so quick that I am never frustrated by wait times as I'm working on multi program projects. The only complaint I have is that the battery life is fairly short (about 2 hours), but I assume that has alot to do with the size of the screen. Overall, great laptop for a great price.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 4 out of 5 stars
Great computer for a stay home caregiver.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer does everything I need as a caregiver. The 17" screen allows me to watch movies with my patients so they can see and hear clearly. I can keep up with important health topics pertaining to my patients. The finger pad is a little tricky but I bought a wireless mouse which took care of the problem.
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Nice laptop for a low-cost laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm pleased with it for the price I paid. The downside is low battery life. But since I don't take it away from a power source much, it works for me.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Awesome Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound quality and speed are amazing!! The size of the screen is great! My daughter plays the Sims in it and it never freezes or lags.
I would recommend this to a friend
Pros mentioned:
Price, Screen size
Rated 5 out of 5 stars
Excellent Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
6GB memory and 1TB hard drive for $400, plus the 17 inch screen was the best buy I've seen in a long time. Laptop is speedy with user friendly keyboard plus 10-key. Very pleased with this purchase.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 4 out of 5 stars
Awesome buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a laptop for quite sometime and I really like the storage and the design aspect of it. I will admit I was really hesitant buy it because there were little reviews online. I went in store to get it and they had it in stock. I was pleasantly surprised to see how big it is, although I kind of regretted the size of the screen. Now, I wouldn't change it for any other size I really like it. The processing and everything is really great. The battery life is also pretty good.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great price for good laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price for a very good laptop. Works great for many different applications
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Excellent Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a Fast Reacting Computer that can Do Absolutely a Multitude of things at once and perform at the same speed as if one.The storage Capacity is Outstanding.
I would recommend this to a friend
Pros mentioned:
Screen size
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Decenт 4 Prιce
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good prιce 4 ѕcreen ѕιze вυт тнe вaттery lιғe doeѕn'т laѕт aѕ long aѕ I woυld've eхpecтed вυт тнe clarιтy ιѕ ѕo ғar ѕo good. I нoneѕтly wanтed a lapтop w/a longer вaттery lιғe вυт I'м a college ѕтυdenт on a вυdgeт.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 4 out of 5 stars
great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is fast, and easy to use. It has sufficient memory and is good for gaming.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Useful but big
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a reasonably priced computer to start a basic at home business. For the most part it works great. Unfortunately I have an I phone that I use also for my business and it is difficult to get the two to communicate with each other. It is also really big which I didn't think was going to matter when I purchased it but now that I am using it at home I find that it would be nice if it was smaller.
I would recommend this to a friend
Pros mentioned:
Screen size
Cons mentioned:
Touchpad
Rated 3 out of 5 stars
It's ok...not great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The first one kept crashing. Best Buy replaced it. I had to pick it up at another store. Big pain in the neck installing everything twice. I'm not thrilled with the touch pad. I do like the large screen and light weight. Thank heaven for "Geek Squad"!!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Gaming Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I found nothing negative about my purchase. I LOVE this laptop. Its easily mobile...Im a gamer...and its 1 TB is more then enough for me to download games i want to play. Very satisfied with my purchase!