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Customer Ratings & Reviews

Your price for this item is $484.99
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The comparable value price is $569.99

Customer reviews

Rating 3.9 out of 5 stars with 478 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.4 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 478 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for computer! Use for home is excellent for the price paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hadn't purchased a laptop for years I have always loved all HP products and I love this new laptop as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to set up, easy to operate. Reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    8 gig to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 17.3 inch monitor laptop a nice machine for a fair price with plenty extras for the average user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK With Shortages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new one and this was the size I wanted. I should have the Specs more closely. I wanted one with an SD card reader and an DVD player. It is an alright buy other than those two missing items.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy laptop to use, plus bonus cortana talks to you

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 17.3 laptap is a very good product. I love the large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear computer. Good price for what you get. I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my 17.3" laptop. I just love the big screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this laptop a good value for the price, well worth the money for the bigger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only installed on 9/14/21; expect to use soon and upon instruction from GEEK SQUAD on 10/01/21.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and lightweight. Its the best laptop that I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Very user friendly Large easy-to-use screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet. I purchased this for my dad and he didn’t like the small screen size, so I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valerie laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop because of the keyboard and display

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP lightweight laptop was a gift for my lady who loves it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and all the features. Free for one year.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big screen, running is very quite and using very friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago. Never worked right ever. Has been serviced 7 times and it still doesn’t work right. Best Buy refuses to replace this dud of a computer. Will never buy anything from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black Screen of Death

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop with complete confidence in HP as a company but have been am very disappointed with my purchase since the moment I turned it on. On day 1, the very first time I powered it on, it black screened on me in the middle of setting it up. My daughter suggested that I immediately return it, explaining that when devices have a "black screen", its referred to as having "the black screen of death". and it is not a good sign considering i just purchased it. I was exhausted and needed to type up a document immediately so returning it at that moment was not an option. I never ended up returning it and it has been a problem ever since.

    No, I would not recommend this to a friend