Customer Ratings & Reviews
- Model:
- 17-cn0013dx
- SKU:
- 6457224
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 3.4 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the screen size, price, ease of use, storage, lightweight, and keyboard. They appreciate the large screen, affordability, user-friendly interface, ample storage space, portability, and comfortable keyboard. However, customers are negative about the slow performance and boot time. They express concerns about the laptop's speed and the time it takes to start up.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Best Buy I made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and the screen size is perfect. Easy to use and very thin. Battery life is better than my old HP. Love it in silver. It meets all my needs.
I would recommend this to a friend - Pros mentioned:Storage
I love this laptop, easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good laptop that will serve both as my office laptop and personal use with enough storage., Sean helped me chose this laptop and I’m happy with it
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Slow performance
HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow computer but its an affordable one , spend couple hundred more and get something faster
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for your review. I can certainly understand your concern in regards to the slowness of this laptop, so I wanted to provide some info and insight.
This laptop will go through a series of updates once it has been powered on for the first time out-of-box. These updates can take up to one hour to complete and attempting to use programs or running tasks while the system is updating may result in slow or poor performance as key resources are being utilized to support the updates that may not be visible to users. Once the device has completed the update / optimization process, the system’s resources should return to full utilization and you may begin to access your device as designed.
If you're still experiencing issues after the initial start-up process, please don't hesitate to reach out to us at support.hp.com.
Alexis
HP Care
Laptop Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop that was purchased fits all of my needs. If there is anything it doesn't have is a "Touch Screen". For the price and protection I have you really can't beat the deal on such a versatile machine.
I would recommend this to a friendJust as fast as a Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am greatly impressed with this laptop. It's quick for what I need it to do. I don't game on it. It's just for browsing, email, and light Office needs. I was using a Chrome book, but was finding it was limited. This thing is just as fast as the Chrome book and does everything I need it to do. The only drawback would be the non lighted keyboard, but for the price I paid, that's not a issue. It wasn't loaded with 'bloatware' either. Well worth the value!
I would recommend this to a friend- Cons mentioned:Slow performance
Budget friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quick as I would have hoped but shoulda known with an i3 processor and 8g of ram. But quality budget level laptop.
I would recommend this to a friend - Pros mentioned:Price
Hp17.3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the price. It does everything i need it to do gor grad school and for wntertainment.
I would recommend this to a friend - Pros mentioned:Screen size
Great Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's large enough for work. A bit slow at warm-up but that okay. It's otherwise superfast when not overloaded (which happens to all devices eventually).
I would recommend this to a friend - Pros mentioned:Easy to use
Lvoe it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son for HS & College. It is exactly what he needs and wanted. Easy to use, especially after the Geek Squad got it setup for him
I would recommend this to a friend - Cons mentioned:Slow performance
HP laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is very slow. I wish I had went with my first choice (Lenovo).
No, I would not recommend this to a friend - Cons mentioned:Slow performance
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this nice laptop. It is Slow and it DO NOT have a disc drive. Make sure you know what you are getting.
No, I would not recommend this to a friend good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pros: it's cheap, has a nice-sized hard drive, semi-decent memory. cons: it's hard to see keyboard letters because the font is so darn thin & delicate. and why no numlock indicator?
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek smooth operating laptop. Fast processor love it for the price. My last lap top was so slow but this one does not compare. Great customer service at the store I received to.
I would recommend this to a friendBSOS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and has an easy access, keyboard wise, , love the color, this is great for a daily work, easy to navigate.
I would recommend this to a friend- Pros mentioned:Price
nice laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop at a good price. Everything is going smoothly so far. Still setting some things up But very satisfied so far.
I would recommend this to a friend - Cons mentioned:Slow performance
Work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, but once it loads fully, fast and efficient.
No, I would not recommend this to a friend - Pros mentioned:Screen size
It wasn’t a great buy, it was the Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the computer. Works great and the screen is pretty big which I love!
I would recommend this to a friend Just what I needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! Setup was fast & easy. Bigger screen, key take a little getting used to because they are sensitive. It makes working from home so much nicer!
I would recommend this to a friendHp laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi got deleted/not visible from the main page. Had to perform YouTube searches and it friends for help with bringing it back up..other than that A1 laptop!
I would recommend this to a friend- Pros mentioned:Storage
PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i need for my projects. Fast speed. Lots of storage. Resolution is excellent. Definitely a great machine.
I would recommend this to a friend