Customer Ratings & Reviews
- Model:
- 17-X121DX
- |
- SKU:
- 5623243
Customer reviews
Rating 4.2 out of 5 stars with 326 reviews
(326 customer reviews)to a friend
Customers are saying
Customers appreciate the large screen size and clarity, ease of use, and the value for the price of this 17.3" laptop. Positive feedback also highlights its performance and lightweight design, along with ample storage. However, some customers find the RAM to be insufficient and express a desire for a backlit keyboard. A few users also reported issues with the hard drive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not what I expected l
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time to buy laptop. Nobody could help me. Store wouldn't give me discount on 365 card because I didn't add to shopping cart. Didn't know how to set up and still don't
No, I would not recommend this to a friend- Cons mentioned:Hard drive
Rated 1 out of 5 stars
Hard drive failed in 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive failed in 2 days they sent another exactly like it and it's hard drive failed in less then 24 hours
No, I would not recommend this to a friend Rated 1 out of 5 stars
Horrible!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my wife for Christmas. It seemed to be alright the first couple times she used it, but now it is so slow that it is basically nothing more than a paperweight. It takes so long to perform any basic task that my wife won't even turn it on now.
No, I would not recommend this to a friend- Cons mentioned:Hard drive
Rated 1 out of 5 stars
Poot quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase is no good the computer says it has no hard drive.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG. The moves very slow and I'm not feeling it at all. Should be better for the price.
No, I would not recommend this to a friendRated 1 out of 5 stars
There are better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is incredibly slow for an i5. I would expect this kind of performance from an i3. The computer is pretty much useless for about 10 min after starting it, then it well start to perform the most basic talks you ask if it. From the moment the computer it's turned on, the hard drive is always at 100% usage.
No, I would not recommend this to a friendRated 2 out of 5 stars
Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow reaction with the mouse. Froze numerous times and poor battery life.
No, I would not recommend this to a friendRated 2 out of 5 stars
Nnoo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it........................................
No, I would not recommend this to a friendRated 1 out of 5 stars
FOUND AS PER PRODUCT DESCRIPTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AFTER OPENED BOX & NECESSORY SETUP, I NOTICED SCREEN RESOLUTION WAS VERY POOR, LETTERS WERE BLURRY & NOT CRYSTAL CLEAR TO READ.. ALSO EXTERIOR MATERIAL IS ALSO FEELS VERY CHEAP. & SLOW TO LOAD SCREEN. I HAD TO RETURN TO BEST BUY TO BUY SOMETHING ELSE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to replace my old one. It will not stream amazon videos the speakers sound really cheap and it is so slow I'm going to go back to using my old computer. I will try and return this for something else.
No, I would not recommend this to a friendRated 1 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow computer even on very basic things. But this IS a very cheap computer, I guess you get what you pay for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor laptop. runs extremely slow and unable to do anything
No, I would not recommend this to a friendRated 1 out of 5 stars
AWFUL LAPTOP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since day 1, this laptop has experienced software issues of freezing or just flat out slow. Still frustrating to use this laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless connection failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer could not stay connected to the Internet. I spent a hour on the phone with no results. Had to return computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
bsod on 2 out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what pooh. both constant bsod. HP service is the worst (worse than MICROSOFT EVEN
No, I would not recommend this to a friendRated 1 out of 5 stars
junk, slow...windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is junk, it is slow... windows 10 is a royal pain...microsoft signin is a pain...
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Computer For All
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop as my other computer finally became outdated over the years. This laptop not only has a giant display, but the performance and power is exceptional. Easily play games, do homework and schooling projects, and multi-task with no signs of sluggish behavior. Why pay more, when this powerful machine can hands down beat some of the more pricier units out there. Highly recommend for any user, beginner to experienced.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value with great performance. I love it for work
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size, Speed
Rated 5 out of 5 stars
Excellent computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for everything, Its lightweight, portable, fast, great bigger screen this computer has everything! Worths every dollar
I would recommend this to a friend - Pros mentioned:Screen size
Rated 4 out of 5 stars
Nice computer, wifi drops tho...otherwise good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large screen, got it on sale, good price. Machine seems a bit slow to start, very quick to shut down. I haven't had any performance problems and it was very easy to set up. I like the touchpad, much easier to use than others because it is textured, not smooth. The one problem I am having with it is that it drops my wifi connection often. Sometimes a couple times in a day. I see that others have had that problem too. Nice looking, sleek....I would recommend it in general. Does anyone have a 'fix' for the wifi dropping?
I would recommend this to a friend