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Customer Ratings & Reviews

Your price for this item is $455.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.3" laptop's large screen size, ease of use, and performance. Many appreciate its reasonable price and the ample RAM and storage it offers. However, some customers note that the battery life could be improved, and a few have experienced issues with the hard drive. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,332 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great for my colleges classes that I take online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convienent and easy to navigate through and I love the size

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is bright, beautiful, and really big! I do a lot of e-book editing on this laptop and need to be able to manipulate text easily. Nice keyboard, tons of memory, very fast. Great price because no touchscreen. Don't need it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Replacement Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing an older i5 HP laptop with this item. Overall it is a faster computer and has a larger screen. It has good graphics and haven't had any problems with it. The setup is pretty straight forward, however, it took me a while to turn off all the spyware Windows 10 has on it. Love my Windows 7, not so wild about Windows 10. The touchpad leaves a lot to be desired. On my old laptop it has an ultra-smooth surface with a definite border. On this unit, it has the same texture as the surrounding surface and no definite border. So sometimes you find yourself wandering outside the touchpad area. Overall not a bad unit for the price, but there is room for improvements

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great specs for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a ton of value in this model of you are looking for screen size and storage. A full number pad is a plus as is the ram. Everything I was looking for under one roof. Only problem is no Bluetooth, but that's not major

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop, love the larger screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a work computer, and use it with a docking station that I also got at Best Buy. It is great for me, I am always moving from one part of the building to another, and I take this baby with me. It looks nice, works great, and is not too heavy, yet it has a nice big screen, which I need and love for the work I do..!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a desktop and wanted to switch back to the mobility of a laptop. I didn't want to give up the large screen in the process! This laptop fit the bill. Lightweight and speedy! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Very good laptop for home, school, and business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for school homework, home use, and business use. It is pretty fast while on the internet. It has a bigger screen with plenty of space for storage on the hard drive. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great size and performance laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the laptop that I purchased for personal use. It was easy to setup on internet, and already existing wireless printer. I enjoy online shopping, watching and listening to tv programs from my laptop and reading books that I download from my local library. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m used to a Mac so I had some trouble getting used to windows 10. However, once I did I’ve been very happy with this computer. I love the larger screen, although it’s fairly heavy. If you need something very portable this may not be the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Just the right everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It has a large screen, 10 key pad, plenty of storage, speed, and it's not bulky. It has all of my wish list features and the price was well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Terrific Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is relatively light, but has a large screen for easy viewing, and significant operating speed and large memory. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use at home. Nice size screen. Works on Ethernet which is what I wanted. It has no wifi, less EMFs and it's an energy star computer. Not thrilled with Windows 10 but it's ok. Also battery doesn't last long but discovered I can remove battery and plug into wall which is perfect for me as I use it mostly as a desktop. Colors and clarity of screen is very good. I would recommend this as a good, affordable computer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for many reasons. The screen size, the RAM, and the hard drive space. Fast and powerful for doing multiple tasks or playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP replaced a similar laptop: More RAM, more HD, marginal better performance than the 4 year old unit. But a much better price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Big, sleek, speedy and a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a replacement to her old Toshiba laptop that's been slogging along for a few years. So far it's been working well - much faster than her Toshiba, and the bigger hi-def screen makes working on it a pleasure. She was disappointed it didn't have bluetooth or a touchscreen. I explained to her I'm not a fan of touchscreen (I have it on my HP Pavillian all-in-one); I don't use it, and when my cat jumps on my desk and brushes his tail against the screen, it messes up what I was working on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife. She had the previous version of this laptop (i3) and was pleased with its performance. BB had it on sale for a good price so we got this one and gave her I3 to our Son. It was still working fine! Only a couple of things I would like better on this laptop to give it a 5, but their no big deal breakers. 1) The power intake needs to be on the other side and 2) It would be nice to have a LED light for the power button when it's on. Otherwise runs great she loves the large screen size!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Good quality good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly use it for running my DJ program Serato with the DJ controller Numark NV. Sleek design, fast, great memory, and great size. I'd say best bang for buck.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    It a good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop for the price I pay, fast, big screen really good graphics a lot o ram memory big hard drive, no problems until now, yep, I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Great laptop for a high school freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for our high school freshman. Nice big screen. Great graphics. Fast performance. Plenty of hard drive storage. Reasonable RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    big big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need a big screen laptop for games, this is just what I need. very fast speed, big storage, great purchase experience, arrive in two days!!

    I would recommend this to a friend
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