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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 17.3" screen size for being convenient and suitable for daily use. They appreciate the laptop's affordability and user-friendly nature. The solid-state drive is also praised for its incredible performance. However, some customers express dissatisfaction with the keyboard, Windows 10 operating system, S mode restrictions, battery life, and weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,501 reviews
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great screen and speed, battery life is the downsi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long on this model but the features and screen are great.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Very Good Laptop That Meets My Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell Laptop stopped working, so purchased this on the spur of the moment. I am not a "gamer", however I like vivid colors/graphics to watch Prime Video & YOU TUBE Videos. A large screen is a Must and with headphones or Bluetooth Speaker the audio is loud with great bass. There is no backlight, which I miss and it does work best for me with a wireless mouse. The price was very reasonable and have my eye on the HP Envy on sale for 400.00 more. No problems do far.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this laptop. I'm glad I chose this one. It is quick and I live the larger screen

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The screen is large and the laptop is lightweight. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    So far works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the ever changing things happenings in the world I had to get a computer for my house. I needed it so my son could do his schoolwork and I could use it for work. So far it has worked fantastic. It starts up super fast and it is just what we needed. I chose the bigger screen because my son and I also do Tae Kwon Do (now vritually) so I wanted something that we could easily see our instructors on from a distance.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been impressed with how fast this laptop is. Love the big screen too. Easy to type on too.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. It’s fast and worth the money. I would buy it again. I like the size of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price

    Rated 5 out of 5 stars

    HP 17.3in laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very big and easy to set up. Very light weight. The price was great

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Accomplished my goal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop, for the price and specs with its larger screen and SSD, satisfied what I set out to accomplish. A good all-around laptop for general purpose and games with ample resources for tasks such as multimedia editing and multitasking all while staying within a comfortable monetary margin. Super fast boot up and into the task at hand. And the DVD-R/CD-R drive was a must, which is becoming less common unfortunately. Thoroughly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice display size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace a outdated Windows 7 Laptop. This laptop is perfect for my needs. It has a 17.3" display size which is exactly what I was looking for. I wanted a minimum Intel Core i3 Processor, this is an i5. The speed is excellent. It has a Solid State Hard-drive so it boots up quite fast. The battery life is better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. I am glad that I got the bigger one. I don't crarry it around but even if I did it don't think it would be a problem. I did get rid of the Microsoft Edge program that came with it. It limited me to what I could down load. Once I did that I was very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Love the ease of loading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself as a Christmas present. Love the screen size and the speed pages load.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big tech person but so far it works well fro what I need. I would have purchased something a lot cheaper than this but the sales explained to me for what I needed it for- working from home with remote access, and doing reports and yearbooks, that I needed something with more power and this was best I could get for the price. and so far it has worked well. It is fast and set up was simple. I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the laptop,fast,reliable,best bang for the buck for sure

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large screen

    Rated 5 out of 5 stars

    This is my second HP laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And, I love i! It is easy to use, does everything I need, and I like the big screen very much!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop fair priced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Much faster than my old one. It was on sale when I got it, a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid laptop. Battery life a little short. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, Easy to use and set up. 2nd laptop from HP, best bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 17.3" Laptop is works great so far in my use of it. Screen quality is amazing and every about this laptop is great. It does what I need it to do for my school work for college. The only thing I don't like was after buying the laptop, Windows software, Microsoft Office software, and security software I spent all most a 1,000 dollars that is not right but I needed the laptop for college.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great for Telehealth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really needed to upgrade because our laptop was out of date. It still works, but could not perform the functions we need for Telehealth and remote access during the COVID-19 debacle. The screen is big, easy to navigate, and meets our small business needs. We are not tech-savvy as compared to many others, but we appreciate having the functionality we have in this laptop for our purposes.

    I would recommend this to a friend