Customer Ratings & Reviews

$2000 computer arrived with box torn and smashed to the point the computer could be seen through the torn hand hold hole in the side. I should have refused delivery. I know the computer was dropped when that hand hold gave way and tore. There was also no metallic security tape at plastic box tab to indicate the item had not been previously opened (ie to prove the item was not a return.) Upon start up, system had to run repairs on itself. Computer makes an annoying quiet little tickety tickety sound non-stop which is driving me crazy. Also Win10 updates don't play nice with huge 4K screen, making dropdown menu fonts, right click, tabs and other items microscopic. I didn't pay the $$$ for the exceptional screen to have to decrease the resolution so Win10 doesn't freak out. The computer is great except for the ticking (it's NOT the speakers); I sure hope it is not the hard drive getting ready to fail or internal damage from the careless shipping. The Win10 font glitches need to be fixed. Due to lousy shipping, I will not order a large expensive item from Best Buy again. AZ deliveries are never mangled to the degree this HP - 31.5"- All -In-One - Intel Core i7-9700 - 16GB Memory - 1TB Hard Drive - Black was.

Great screen, fast processor, speakers are fantastic. The On Screen Display (OSD) button was hard to find as it is hidden on the bottom right side. It is also a very clunky joystick type of button. Of course, like all companies today the manual (online only) was written for various like models (I suppose because it is cheaper that way) and written very vague. The reason I needed to figure out the OSD button was in an attempt to connect my security cameras dvr just like I did with my previous HP All-In-One. When I wanted to view the cameras, I would click the OSD button to switch from PC mode to “game mode”. It worked very similar on this new HP, but when the computer was asleep, if my cameras detected motion and started to record to the dvr, it would automatically switch the computer to game mode which would leave the monitor on constantly with the camera view. I contact HP and after being transferred in circles to different techs, they either didn’t understand my issue, or couldn’t figure out if this was normal for the newer version computer. The only way to get any further help was to pay for support on my brand new computer that doesn’t seem to be working the way I believe it should. Additionally, the Q quick charge doesn’t seem to work. It won’t activate and charge my Samsung S20 which is the only device I own to test the system. The phone charges in my Toyota Tacoma, so I know it works. I am a fan of HP and have used their devices for years, but I think they are going the way of many other tech companies and trying to stuff so many ancillary systems in their products that they can’t support then when they don’t work. Overall, I still like the computer for my uses, but I wouldn’t recommend it to anyone!

I’ve only had this computer for about a month now, but so far I am loving it! I’m full time med student and with school being online right now due to Covid, a fast and fully functional computer was highly needed. Speaker is amazing. Screen is phenomenal. I like that the camera can disappear into the monitor for ease of privacy. All parts are heavy, showing they are very well made, I’m not concerned over dainty parts that will likely break. Only a couple of small glitches when watching my lectures, but likely because of video quality and less about computer quality. The only thing I’m missing is a touch screen.

I love this all-in-one amazing speakers great screen for my design work no need for a second monitor

I am very pleased with my HP-31.5 All-in-One. Everything was easy to set up myself (at 85 years of age...LOL), then I was able to use the transfer cable and transfer all and anything I wanted from my old computer, without any problem. This purchase was made due to my old one running out of memory, and I think it will quite some time before this one does. I intend to max out the memory card in the not too distant future. I am so happy I quit fighting the slowness and no memory on my old one.

Only reason for the 4 stars is that it needs to come with a manual. Not a big one but at least one on the phone charger and some other set ups and a button I forget the name of under the front bezel of the computer for a lot of adjustments. The display is fantastic I'm still working on my router for internet speed but this PC seems to be a champ the speakers are of very good stereo quality I was amazed. For me it's still a little new but I want for nothing. The monitor is very big and I catch myself looking up quite a bit....but I'm not complaining I think I may just get a taller chair....love love love it. The reviewers are saying this is HP's answer to the MAC without the huge price tag.

Beastmode is the only way to describe it. If you are a graphic designer or artist so hello to your new bestfriend. Amazing speed, clarity of screen, color accuracy and it goes on and on. Oh the sound......move over Bose.

Great product for the price . Looks good and user friendly.

Clear, large screen. Easy to download programs. Fun to use.

With 1TB memory and a 32" 4K screen to work multiple apps simultaneously, this pc is likely the last you'll need to buy. The base comes with a convenient osmosis phone or tablet charger. Although there is only 1 conveniently located usb port above the power button, multiple port types are located on the back next to the power cord plug in.

Love this computer. Didn’t have room for two monitors this is big enough I can do split screen

Awesome computer. Works flawlessly. I love the screen size

The HP all in one is a great. Beautiful graphics. Speakers are outstanding!

THIS COMPUTER IS FAST AND AT 1/2 THE PRICE I PAID FOR MY OTHER ALL IN ONE COMPUTER

This unit does not work with icloud calendar directly so if you own an iphone or iwatch, the appointments you set on your desktop calendar will not show up on your iphone or iwatch.

Love computer as it does everything I need and more. Easy to assemble and HP help assisted me in getting and the latest Bios material

I am very pleased with my purchase i am glad I choose best buy. I will recommend to my friend's

Great All-in-one. Great Office Computer. Bought 3 for Office.

This product was amazing nice graphics great display and much more that can be seen if you buy this product