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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the Copilot+ PC's overall performance aligns with expectations. They also appreciate its speed and responsiveness. Many users express satisfaction with the screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Speed

    Rated 5 out of 5 stars

    Great All-In-One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new All-In-One HP computer. It works great and is easy to use. HP does a great job in supporting its hardware and software. The speed of this new computer is fabulous, especially with Windows 11 now in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is great, user friendly touch tone screen. Makes my daughter’s homework much easier. Great buy at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    preformed above my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my new computer! Its been a joy to use this computer and has been above and beyond my expectations when it comes to how its preformed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Desktop All in One HP computer with Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is what I hoped it would be. I set it up myself with very minimal instructions and it was pretty easy to do. I really like the screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in one review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. PC performing as expected and very happy with it. Meets or exceeds our needs. Only negative is the stand. Although nice that it is up/down adjustable and back/front tilts, Its wobbles left to right and up and down more than I would expect but if doesn't get worse / breaks, then I guess it's ok. Just al little "uncomfortable" with it when accessing rear for flash drives or when using touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HP All in One The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to set up, fast and dependable. This one updates by previous HP all in one, which I had for eight years without any problems and it is still working. Additionally, got it at a Black Friday price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this comouter and the all in one feature is wonderful! No tower is nice. Best Buy set it all up at the store so we just brouht it home and plugged it in. It has all the features we wanted and is super fast. We love it — thanks to Best Buy staff for all their help.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Not As Good As My 2 Year Old HP 27 Ryzen 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC because of the Copilot + feature, with the added NPU. After using this PC for several weeks now, I can say the difference between Copilot + and the standard Copilot, is subtle at best. It doesn't render any faster, it doesn't respond any faster, but it will hold memory of conversions, a "little" better. As for performance, this PC is a dog, compared to my 2 year old HP 27 Ryzen 7 7000 series. Everything is sluggish. I have all of same parameters and same apps as my older HP on this PC. Saving files, is painful. I don't know why such a lag, but have read that many people experience this anomaly with this processor. The only thing it does better than my older HP 27, is it boots up slighter faster. I should have done more investigation on this Ryzen AI 7 350 processor and integrated 860 graphics. Had I read more about the performance of this processor, I would never have bought this PC. Newer is supposed to better, right? Apparently not, in this case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Has great speed and responds quickly. The screen is very clear. Nice to be able to adjust the height of the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer. Works well and the system work fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer work smooth and fast good screen would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy with HP All in One Copilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP All in One has all the features I was looking for- size, touch screen, copilot, latest chipset, sufficient memory and ssd. This is my first use of Windows 11 and MicroSoft 365. Only have it a short time but seems promising. Best Buy helped me out a lot setting it up and transferring data. Happy to take advantage of a holiday sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Best deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with everything so far. Much faster. Love the 27” screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - Copilot+ PC 27" Full HD Touch-Screen All-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer and all of its features, including CoPilot. The camera on top can be tucked away, but not the most durable it seems. The only reason that I didn't score this as "excellent" is that it does not appear to be mountable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried deciding what to buy between desktop and laptop. Choice was this desktop and am very pleased with how it worked out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my HP All in One desktop computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. It offers a lot of operations for anyone's wants or needs. The all-in-one feature is great because it doesn't take a lot of room on my desk. I love that it came with a wireless keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so easy to install and begin using. Well packaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we needed it to be. Fast response time, crisp color, fast and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop for my church work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is awesome. The all in one features really makes this a very easy computer to use. It was absolutely A1 for setting up no issues no problems easy great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not heavy to carry around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP Lap top. It is so much lighter to carry around than my old one. It did take a little time to transfer my files from the old one. but now it works much faster, and I like the bigger keys. So if you want a good laptop, wait until it is on sale and buy this one.

    I would recommend this to a friend
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