Customer Ratings & Reviews

Loved the printer, eady to set up and use. Great ink program, they already sent me my free ink cartridges! Prints awesome photos as wrll.

Easy, simple and efficient. I definitely recommend it.

Have to unplug to get it to print from iPhone or iPad

Good printing but unable to connect to internet after several tries

very difficult to install this item. had to enlist HP help and then was referred to Global Services to ensure further services

works great but doesn't print in the same color as what you are printing.

I spent hours on the phone with the Geek Squad who couldn't get this thing to work and suggested I call HP. So now I'm done with Best Buy and just getting a new printer from Amazon. Too bad, since I've supported Best Buy since the 80's but no longer.

This is great for evwryday home usage. Great scanner with the HP app. Sufficuent for Printing school project's

You get what you pay for. Tried for 2 hours to get it to connect to the wi fi network and it just would not.

I attempted to use this printer for about a week. It went through color cartridges like crazy and after 10 or so pages would print it would just stop printing all together and I could not get it to work again, almost as if it was over heating. I'm sure it's great if you are printing like 1 or 2 photographs but any kind of attempt at office work I do not recommend.

Constant connectivity problems... Constant. We now have it connected it to the computer via a cable and still battle it every time printed document is needed. Extremely disappointing.

It's a good printer, very easy setup until you have to put in a new router. Then it becomes difficult to connect wireless.

This is a nice little printer for the money. Not the highest quality on printing but xopy is great.

Great quality printer at an affordable price! HP printing service is very convenient!

Purchased on 4/8/25 in store. Clerk said no more left and they would order one and email me when it arrived in store so that I could pick it up. Never got it! I called a week or less after purchase and the girl at customer service told me it was still not shipped to store. Called store again on 4/24/25, was on hold for 30 minutes (8:28 PM to 8:57 PM) and they disconnected me! Called the (888) number and have been on hold for 20 minutes already! Meanwhile, I logged into my account and it actually states that I purchased in store, and they make it look as though I received it!!!! What nerve! What horrible experience! People just don't care about how they treat others anymore! I will always tell people about the bad service at Best Buy.

This is low cost backup printer. I often use this printer in vehicles when traveling.

This printer has been nothing but problems. It's constantly stopping mid-print. Will start it over on it's own several times wasting a ton of ink and paper. Then suddenly, hours later, will spit it out. It's not my wifi as I WFH and have no problems with lagging or going out.

Very versatile printer, super price and value, easy to set up and use, even has fax ability through the on line web site!

Ink ran out in 1 week...my laptop and android is to old for this printer cannot afford a new laptop or phone

Awesome I would recommend this to family and friends it’s a small machine that’s does the job