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Customer reviews

Rating 4.2 out of 5 stars with 701 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 701 reviews
  • Rated 5 out of 5 stars

    Nice budget printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer ink has bright colors and I love that you can print from your smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Works off wifi too. Color quality is amazing! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the process of ordering online and picking up at the stote

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Print quality is ok but annoying to reset up each

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to reset every time I use it not user friendly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe i got this for $39.99 thanks bestbuy!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is horrible and seriously limits the functionality of this printer. Every time it goes to sleep between uses, it loses connection and I have to go to the HP Smart application to reinstall it. It tells me it's in error state when it is not, will not scan unless I reestablish connection in the software, and the printer queue often freezes and I cannot clear it without completely rebooting the printer. The resolution is OK, but it's not worth the constant headaches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take to software teck to get to work. i wanted hard wired to desk top, no wire less

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect to macbook air. Flimsy outlet plug. And it doesnt print automaty on both sides of a paper no option given. Not wortg it got a deal on this but otherwise dont buy! And best buy only gives you 14day returns. Both get a one star!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap won't print over. USB was working just fine then all the sudden stopped will not update. HP smart app is useless. Do not buy go for Epson or Canon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems with this printer, would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer & great value for the money. Also scans

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Came broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic pieces that hold paper came broken. Seems to print fine as long as i hold paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an inconvenience to have to reload the paper tray so often. It didn't hold very much. Additionally, I got an alert pretty quickly that it needed an ink refill. I returned it promptly. I will purchase the HP Envy printer that I had before again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Printer, dont recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous HP printer died after 8 yrs use. Good. Purchased new HP printer, it works but software not easy fir me to deal with. I'd buy something other than HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This machine is moody

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like a lazy terrible assistant you are not allowed to fire. I have have to literally go tell it to wake it up every day. Turn on/off then it works just fine. So the print from anywhere is not happening. at. all. Was not offered anything or paid to write this review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but the printing speed is too slow. Luckily I don’t print too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions not clear and not helpful. Did not print properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another HP printer disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP printer died. I have had 5 HP printers in 4 years. Purchased this HP printer, took it home and set it up. Hard to setup, and very poor print quality. I immediately took it back to Best Buy and purchased an Epson EcoTank. Very happy with my new printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints so poorly I would not buy might need to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper get jammed, not enough room for paper storage. No returnable after 15 days of purchase once you receive the printer.

    No, I would not recommend this to a friend
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