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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.4 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the EliteBook 14" Refurbished Laptop. Many are impressed with the price, saying it is a great deal. Others are pleased with the quality of the refurbished product, noting that it looks and works like new.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Excellent unit, Perfect

    Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit . I am happy i chose this HP laptop. I purchased two of the same laptop. They are working excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works good!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my s/o pick me out one cheap and works good for college! I was desperate and needed one ASAP! Delivered sooner than expected and the laptop I am sure will last a while! Thanks y’all- xoxo

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refurbished

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my business and wish I could have gotten more of them for the price (refurbished). A couple of employees even asked where I got it, to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Deals, Price

    Rated 4 out of 5 stars

    Great buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. And the price is great too! Best buy has best deals. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Loud processing hum

    Rated 4 out of 5 stars

    Great HP Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, however, loud hum of processing is a little irritating at times. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop without spending all that money. I had my brother who is in IT help me make a choice. I work from home and didnt have the option of waiting for a big sale. so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to fulfill my needs as a Professional Christian Entertainer. It worked very well out of the box. I have not had any issues at all. The 16gb ram has allow me to operate many applications at once. Very good refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Couldnt pass the specs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 16gb i5 ssd at a refurbished price..less than $430..so, I hope it doesn't crap out on me, but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was in good condition for a refurbished unit. It had a nice clean install of windows 10 pro. No bloatware all that was needed was to update the hp drivers. I have had the laptop for a couple of weeks and am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished

    Rated 5 out of 5 stars

    Love our HP Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after returning a Lenox that was impossible to use. Very happy with the ease of this HP model. My son loves his new laptop. Cannot even tell it is refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished. Been using it for mostly study and office tasks. Great laptop, great smooth performance, no issue since I have been using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value for performance !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Value !! You can get a lot of use for under $400.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a student and price was great also, haven't had any issues with it thus far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased to be able to purchase a "new" computer in my budget. It's serving me very well. The only drawback -- and this I didn't find out until the manufacturer slipped in a note with my delivery -- was that the original battery power is greatly diminished when a machine is refurbished. But it's all good; I'm pleased all the same!

    I would recommend this to a friend
  • Pros mentioned:
    Perfect

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Fast. Works like it's brand new. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good reconditioned laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop and I got a good price with a reconditioned unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home and business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for business purposes along with the Microsoft program and works great with good battery life as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it is brand new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is brand new. It even has an upgraded 802.11ac Wi-Fi adapter.

    I would recommend this to a friend
  • Cons mentioned:
    Crashed

    Rated 2 out of 5 stars

    Returned due to crashing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for deejaying , as the specs showed that it had enough power for everything that I needed. I only had it for a week before it crashed twice. Again it was only used for that purpose, so I had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it today. Works like a champ. Very good deal for the money and so reliable. I take it everywhere and it never fails me

    I would recommend this to a friend
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