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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 6 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Cons mentioned:
    Battery, Ports, Return

    Rated 1 out of 5 stars

    Defect system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does not have HDMI port. It has display port instead which is not popular for home devices. Battery died after 15 days. Laptop could be used only when it plugged in. 7 days later windows system failed down due motherboard defect. Bestbuy refused to the return as 14 days passed from the delivery date . I called the customer service of the sponsorand they asked me to mail the laptop fI'llor repair or replacement. I lost all the data on the laptop as the customer service probably will swap the hard disk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Handy, Light weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, light weight user friendly and works perfectly. Will recommend friends to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Brand new condition

    Rated 5 out of 5 stars

    good machine so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this a day but set up was relatively easy. The packaging was intact when I got it, The machine itself is in brand new condition as far as I can tell. I am very happy with my purchase and would recommend this computer to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent quality - speed - price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great option. Fast and easy to use computer. I do some design stuff as leisure and it works perfect for that use.

    I would recommend this to a friend
  • Pros mentioned:
    Lighted keyboard

    Rated 5 out of 5 stars

    Great laptop, very impressed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP laptops and this one is a nice laptop, I like the lighted keyboard keys. So fare impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my daughter for her birthday.. very excited to give it to her.

    I would recommend this to a friend
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