Customer Ratings & Reviews

The laptop was a perfect size and lightweight! Used primarily for word processing and scheduling coordination, it suited these needs perfectly. Storage was ample for photos and music and online gaming was superb with excellent graphics! Overall very pleased with this product!

The laptop in my opinion is a greate one but it didn't match my expectations. Probably because I was hoping my educational software (ArcGIS Pro) will work superfast in it. Working with 3D features in the laptop is satisfactory though. The downside is that it get really hot while working.

I’ve used many laptops and this one comes out on top for me. I use it to edit video in premiere pro and the graphics card helps so much along with the fast i9. The only problem is to find something that it can’t do in my opinion.

I had an excellent experience at Best Buy purchasing my new HP Envy laptop. The staff was knowledgeable, patient, and helped me compare options to make the best choice for my needs. The checkout process was smooth, and they even assisted with setup to ensure everything was working properly. Overall, I left feeling confident in my purchase and grateful for the outstanding customer service.

Excellent screen resolution, very fast processing, touch pad works great. Laptop is heavy. Windows had some hiccups with initial set up / updates and took some online research to get past black screen second time laptop was turned on.

I highly recommend this laptop. As a university student studying architecture, I needed a fast running laptop that could withstand the applications we use and this has delivered nicely. Also appreciate it being touch screen which I find very helpful

Awesome laptop. Turns on fast I don't wait for this pc to boot up. I use photo shop frequently with no issues. Colors are accurate. Screen is perfect size. Fits in my camera bag. I highly recommend this pc

This is extremely fast. i9 + RTX 4060. Solid metal build quality and excellent screen.

Product works very well. Graphics and framerate are astronomically better than my old computer. Read reviews of cooling issues when using for more intense games and apps so I purchased a fan cooling pad for it and I've never experienced any issues.

I love this laptop!! It is powerful and fast, It is kind of a hybrid laptop so you can either play a video game or using it for work! I highly recommend this and additional it is not a pricy laptop for all the features it offers.

This is the best laptop I have ever owned. Bought for superior drummer. It works better than expected.

So I am always several years behind in technology when I buy sometHing new. I usually look for higher end products so that they last a while. This one is fantastic. I have had no issues or concerns with it since I got it. I will say that I did have to trade in one of these two days after buying it. The first one had the blue screen of death. However Best Buy took care of me and just swapped it out. I have had this one now over a month or 2 and love it. Speed is so much faster and the storage space is fantastic. I can play games on it if I want or just do my checkbook. The versatility of this computer is perfect for what I needed. I know it will be useful for at least 5 years which is my typical mark for a new one.

This pc is truly a great piece of technology. I am so glad that I made the decision to purchase this PC instead of other brand names.

This laptop for $1350 is an amazing deal. Capable of running most intense new games and having the looks of a business or school laptop.

It's a little bit different than what I'm use to but so far so good. I' very glad I bought it. Love the Speed and Graphics. Windows 11 still trying to learn it...

Very efficient laptop, totally love it . Does everything i need . Fast absolutely would buy again or give as a gift

I recently purchased the "HP - Envy 16" WQXGA Touch-Screen Laptop" from Best Buy, and I couldn't be more pleased with my experience! The customer service was outstanding—right from the moment I walked into the store. The staff were incredibly knowledgeable and patient with me as I explored different options. They took the time to understand my needs and preferences, ensuring that I found the perfect laptop for me. Their patience and expertise made the entire process smooth and stress-free. On top of that, they helped me find the best deal, saving me more money than I expected. I also have to mention how my Best Buy membership card has been a game-changer. Not only did it give me access to exclusive discounts, but it also ensures that I receive top-notch maintenance service for my laptop. Knowing that my investment is protected gives me complete peace of mind. Overall, I’m beyond satisfied with my purchase and the level of service I received. This is why I’m giving a 5-star review. I highly recommend Best Buy to anyone looking for quality products, great deals, and exceptional customer service.

The laptop is great. Runs very fast, but there are a few issues. It gets hot kinda fast, which is controllable, but still. And there are times I’m connected to another source of internet that it acts up.

It's a bit heavy, but perfect for a main laptop for me to use. I'm having problems with it but that might be me not knowing everything about it. Lately, the camera is not working & its only been 2 months since I bought it & barely any use. My IT freind couldn't get it to work & said it might be a malfunction. So I'm stressed because I have enough going on in my life & this is overwhelming. I called geek squad & It was having problems pulling up the agent connector on both search platforms so she said I'd have to take it in. Ugh.

So far so good! Everything seems quick and responsive and I am please with the quality and build. Only time will tell, but I am pleased with my purchase to this point.