The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 858 reviews
Rated 5 out of 5 stars
new printer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
quick and easy set up! easy set up. fits great on the desk
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the HP Envy 6555e wireless All-In-One InkJet Printer to replace my previous HP Envy model, intending it for family use so my teenagers could print their schoolwork. I chose this upgraded version specifically for the scanning feature, which I occasionally need. Unfortunately, the printer has been nothing but a headache from the start.
It frequently loses connection to our home network, making it unreliable. The scanning feature, which was a major reason for my purchase, only seems to work through the app, adding unnecessary steps and frustration. I regret not returning it within Best Buy’s two-week return window—now I’m stuck with a printer that barely functions.
To make matters worse, HP’s customer service is nonexistent. It’s impossible to get through to a real person, and the online chat system sends you in circles without offering any real solutions. I’m shocked that a company with HP’s reputation allows this kind of poor service to continue. Save yourself the frustration and look elsewhere.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an upgrade to an older HP printer. This has just been OK so far. Not great. Get error codes often. Takes longer to print. Not as easy to set up. There is a wired option but they don't want you to use it. That's frustrating to only rely on Bluetooth connection. I tried using the wired connection and got even more error codes. It has two bright power lights that stay on constantly. I can't even get it to power off easily. Power button is in the back towards the bottom. Poor design overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time having a wireless printer. I had some issues setting it up but had help from Geek Squad. Unlike my previous printer, I learned that I had to keep this printer on all the time otherwise it wouldn't print & I would have to call Geek Squad to have it re-connected to the network. I basically just wanted to print, copy & scan. Overall, I love this printer, and, it was on sale.