Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 780 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 780 reviews
  • Rated 3 out of 5 stars

    printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it keeps kicking off the internet the cost was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer from a great brand. Setup was a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well! Directions easy too follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hp Printer prints front front and back with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So overjoyed to have my new printer! My old printer just died all of a sudden and I really use it almost daily. It's been great! the quality of the pictures is tremendous!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP wireless deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy set up and connection to HP subscription

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    We went through two, connection issues with both

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of these crappy printers. I bought one that kept dropping Wi-Fi signal eveytime that I tried to connect and print something via smartphone and PC running Windows 11. I tried troubleshooting with Best buy and it still kept doing the same thing. I took it to the store after 2 weeks and got another. Thinking that it was my set up, I replaced the Wi-Fi router, but to no avail. The new one did the same exact thing the 1st one did. I kept this one almost 2 months getting it to work after restarting everything each time. I finally had it and got a Brother all in one with no connection issues so far. I do not recommend this HP, or any HP for that matter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problem with HP paper feed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to get the paper feeding working properly. I will be returning it for refund the day after the holiday. I enlisted help with my problem with some one and he failed too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    value for money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use, but very slow to print paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice an easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use HO it is my preferential brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and prints what we need from all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. HP free ink and paper arrived very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has a good response prints reall good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy something else if you can

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit will not recognize the cartage, and they are all HP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Envy 6500e

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to link computer to printer. Statement 'instant ink' is deceiving.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer. Wish it came with a user manual !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean print

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copies, scans, and prints as expected. We are always satisfied with HP. We've purchased out last two printers from Best Buy and always have helpful information in making final decision. I was surprised to find print tray extender has to be manually pulled out, but not a problem so long as I remember.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp envy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scans well, the HP smart app is difficult and can't get it to work on my Apple computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs. R

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges did not last 3 months. The printer is not as fast as my previous printer. Not as easy to use as my old envoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well, a little slower then my previous HP printer.

    I would recommend this to a friend
Sponsored