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Customer reviews

Rating 4.4 out of 5 stars with 780 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 780 reviews
  • Rated 1 out of 5 stars

    WORST PRINTER EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRINTER EVER!!!! I have been very, very sick . seriously ill - so that's why so late in writing this - but in all these years of working with printers - and always very pleased with HP products - this has been just one issue after the next - don't know how many tickets i've opened and still sit here unable to SCAN?? wireless sucks - just want to be able to scan & print - and no one returns calls anymore? need help with this but can not get any

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, the on-screen guide is effective, and the intgration to desk top was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noat small enough to travel with but price was good. I like HP printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP will always be my favorite brand. I had my lest HP Printer for years. I Love the auto ink because i never run out of ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment for the price The people at Best Buy are always professional helpful an courtesy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with connectivity and serious errors... when it works it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it’s wireless, my wife can even print from her phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't fax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed to find out too late for return that this printer doesn't fax. I really need that function. I'll have to give it away and buy one that does it "all in one" as advertised. Boo hoo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My printer purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you don’t mind the noise. My ither printer was a tad quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. NO PROBLEMS. HAD NOTHING BUT PROBLEMS WITH MY PREVIOUS PRINTER

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not meeting expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not working well with my 5 year old computer. I pray over it whenever I scan my church music that it finishes the job. I need to turn on manually and the tech turned off my WiFi due to a weak signal. I can’t use the document feeder for either printing or scanning. Under glass is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to make this printer to work. When I finally get it to work I had to cindigurate it all over again and go back to the beginning it’s been so frustrating since day one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very efficiently and clearly.... replaces printer that was over 10 yrs old.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP printer is good but not fast enough. Should have upgraded the model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the diversity this printer offers me. So far, so good, and so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for a 81 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 81 and struggled a bit because of my damaged brain, but got it working good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP is not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black Friday purchase. It wouldn't complete the set up process...wouldn't even display the home panel (not even an option, just an error message to load paper). I communicated with customer support for almost two hours and got no help. Troubleshooted only 4-5 times, kept asking for access to my computer, even though it wasn't connected to the printer. I told him I was returning it and he told me, "There's nothing wrong with the product." This morning, I packed it up and returned it, replaced it with an Epson. Set it up with no problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was difficult to set up. My son-in-law had to really work on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a minute since I’ve had to purchase a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. easy install and set up. Also got the ink program.

    I would recommend this to a friend
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