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Customer reviews

Rating 4.5 out of 5 stars with 1997 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,997 reviews
  • Rated 5 out of 5 stars

    Good home office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my new HP and I am very happy with it. Easy to use, setup wasn't difficult, although I did call HP for the correct driver. Great printer for home office, stays connected online and prints fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have such a great experience at home with this printer, quality is great, was easy to set up, so convenient to print stuff from my phone as well as my laptop done wireless. Highly recommend for its multiple functionality for an at home printer/copy/scanner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced my old one. It seems to have very good print quality and prints pretty fast. I don't really like the photo tray it always seems to be in the way when I put paper in. The printer is a bit noisy but that's just my opinion. I don't have any big complaints so far. Setting up the printer was very easy and I had no issues. I'm 73 and just followed the directions. I am happy with it so far and I've had it several weeks. The free ink for 6 mo. and allowing 700 copies per month was a big plus for me. I do a lot of printing. I printed a picture today and it was excellent quality. I did have to cover the lights on the front because it is in my bedroom and the lights were very bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I needed a printer that could print good quality photos and a moderate amount of documents. I’ve had it for about a month now and so far it’s been great for both. At very first, I printed a couple of documents and a couple of photos to test it out. On the third photo, an error message popped up on the display screen saying that the color ink cartridge wasn’t making contact with the printer. We tried taking it out and putting it back in, cleaning it the recommended way and putting it back in, and turning the printer off and back on, but nothing worked. So I called HP customer service, they walked us through a few troubleshooting attempts (most of which we had already tried) and when nothing worked, they immediately sent us a new ink cartridge. Once we received the new ink cartridge, we installed it, and haven’t had any more issues since. The quality of photos is good, I wouldn’t say the quality is extraordinary, but it’s good. I do wish it offered more size options for printing photos. As far as I can tell, you can only print 5”x5”, 4”x6”, 5”x7”, and 8”x10”. It prints both photos and documents quickly. I like the “HP Smart” app that is used with this printer. It’s convenient and user friendly. Overall, it serves the purpose I needed it for and I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy That !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many printers before but not one that was so easy and simple to install. Installing the HP smart app that lets me print and fax right from my mobile device is really compatible with my HP ENVY inspire 7255e Wireless All-in-one inkjet Photo Printer that come with 6 months of instant ink included. The photos are fabulous so I hope that I have INSPIRED you, you get it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and prints very efficiently. Easy to install and use. Can print from multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy, print and go.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer covers all my needs. It's reasonably priced, making it worth the investment. I managed to set it up on my own without any issues. The wireless feature works well, and the print quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a reasonable price. Got it on sale at Best Buy and always appreciate their excellent customer service. Very easy for this senior citizen to set up. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer/scanner/copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this printer. Eddie the sales associate was so helpful and knows his product inside and out. This printer has all the features i need and none i dont need. Prints so quiet and so easy to connect with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall GREAT PRINTER!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRINTER!!! color is amazing, prints quickly with bold colors. Setup was easy with HP smart. Would give printer 10 out of 10!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp Envy Inspire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer copier scanner. Paper drawer sticks a little. I miss the option to scan to a usb flash drive on my old printer scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, easy set up, and easy to use. Good value too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My queen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O. M. G I love it, it's amazing quality, copy, scaner, photos, everything is wonderful beside the ink will long time with bold line ➖ also the app on phone easy to control any issue you have, also there is team support tech ready to fix any issue may accur. The best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My title is the most wonderful buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please give buck a raise going into the store when he is not there is a big disappointment I had to bring a Cumputer Monitor in on Thursday the manager told me buck was off I was so disappointed what can I say the manager said buck had to get time off sometimes I understand that but to be honest I missed him told him do not call me Mr call me Richie please do not let buck leave he is an angel. Thanks Richie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Printer's Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printers are HP, & this particular one is perfect for me. I love the array of features,& the quality,not to mention the looks! Take the instaink option offered by HP+! REMEMBER to install HP+. Perfect Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer just stopped working.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is 10 months old. Quiet, and appeared to work fine. Then one day it said Paper Jam, however there was no paper jam. After Trouble shooting, a Technician came to my home to tell me it needed replacement. Still working through that process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SATISFIED with this printer.! Value for my $$ and works so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5 Best buy nailed it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, great prints. The only thing that made it better was the fast shipping. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home Use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. We had an HP Envy model previously and loved that one too which is why we got another one. With this new printer we could also sign up for the HP monthly service to get free ink. We are so happy we did!! It's such an easy way to get ink refills and very inexpensive. This printer works perfectly for our home use. It was a great price. Easy to set up. Easy to use. We have it sitting on top of a shelf in our living room and even though it's white it looks nice on the top of the shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was very easy. Bunch of options to connect to multiple devices

    I would recommend this to a friend
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