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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 4474 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,474 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for more of a great practical and reasonably priced Printer/Copier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s good to have a printer again. The geek squad installed it on Wednesday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 1/2 months and it has barely been used. I’ve only printed less than 30 sheets of paper. As a matter of fact I just replaced the started ink that comes with the purchase. I purchased it April 30, 2021 and today is July 14, 2021. Printer error message says OUT OF PAPER when it’s not. Followed steps for troubleshooting on HP’s website to no avail. On my Best Buy account under previous purchases there is a message saying that the printer is no longer returnable. Very frustrating to say the least.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Laurie.

      I’m sorry to hear that your printer stopped working after you’d had it less than three months. The frustration you express is wholly understandable, considering the device displayed an out-of-paper error and going through troubleshooting did not remedy the problem. I want to help you take the next steps toward resolving this, so I’ll direct you to a resource and offer some information I hope will reach that goal.

      I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has all the functions I use and good speed. Bought my laptop at Best Buy also reliable products

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly and the smaller size makes this printer great for use in a dorm room at college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well and easy to use. I love that the ink isn't as expensive as others i have used.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third printer purchase this year! And this is the one!!! Very compact and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a temporary printer until our furniture arrived. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding piece of equipment for the home office, I should have gotten it a lot sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for home use. I able to print quickly and final product looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Owner friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my color printer. Easy to use and scan documents!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It looks great, runs great, and fits in a small space very well...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that happy with this purchase. I thought not having a screen would be ok, it is not. Having to open up a app to use the printer instead quickly push couple buttons. But this basis of my regret of this purchase is that it consistently has errors, it reformats what is printed. It also has inconsistent ink distribution, so prints have dark over inked letters through out paper. I have to reprint a lot, which is a waste of ink and paper. I would not recommend this printer. I wish I could return, but too late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product, bad quality printer, it does not even seem as a HP printer, I had never seen such a bad product from HP! Besides, it brought some half empty ink cartridges that did not last at all. Completely disappointed and about to stop being a HP customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace our older HP Envy model, very easy to use for quick printing when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints amazing colored pictures not to mention I can make shirts with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Reliable for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is difficult when you aren't tech savvy. There should be a booklet included with instructions. You need to put in too many codes, etc. (still don't have it all figured out).

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hard to connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, but you have to download a HP app to connect it. Very frustrating. Dumb proprietary hurdles in the way of the things main use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Took me some time to get used to it but I’m used to it now and I love it.

    I would recommend this to a friend
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