Customer Ratings & Reviews
- Model:
- 5SE45A#B1F
- SKU:
- 6404824
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the ENVY Pro 6455's high-quality prints and ease of use, frequently praising its compact size and straightforward setup. However, some users experienced connectivity issues, and the lack of a display screen was also a point of concern for several customers. Positive feedback also centered around the printer's quiet operation and reasonable price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Great printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I converted this printer into a sublimation printer, love the results.
I would recommend this to a friend Lefty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really too soon to say much. the Geek Squad just hooked it up for me this afternoon. So far I like it.
I would recommend this to a friend- Pros mentioned:Setup
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Super easy to set up and WiFi ready. Was easy for the kids to use also.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer and easy to use. Fits better on my shelf.
I would recommend this to a friend Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough instructions. I can't tell you how many times I had to undo and then redo setting it up. Not everyone in the world is a computer guru and that certainly includes me I came very close to returning it. I think I finally got it working, BUT there are times when I select to "print" and nothing happens. Maybe & maybe not it will print the next day.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Pamela.
I’m sorry you’ve had such a hard time with your printer thus far. I can certainly understand why inadequate instructional materials and a challenging setup process would be a frustrating combination. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/2100187516
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good high quality printer, which makes the best printer that I ever have
I would recommend this to a friend - Pros mentioned:Print quality
HP printers won't wake from sleep...very annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer set-up and function are fine. Prints 2 sided automatically so you don't have to manually feed page one back in. Print quality is fine. 2 negatives: 1) It's pretty slow. 2) Won't wake from sleep. This is the worst, and frankly it would be enough to NOT recommend HP printers. Apparently its a brand wide issue. The printer goes to sleep and requires a power on/off reset to come back. Extremely frustrating.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is not coming out of sleep mode and has rendered prints slowly. The frustration you express is totally understandable, considering you’ve needed to turn the printer off and on again to get it out of sleep mode. Because we aim for a more reliable experience for our customers, I’ll suggest a resource and some information I hope will help.
I can’t tell from your review why your printer is performing the way you describe, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing printer. Its amazing and fast and so beautiful when it prints color.
I would recommend this to a friend Easy to Use Printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy ro connect and use. Happy I bought it. Would highly recommend it.
I would recommend this to a friend- Pros mentioned:Size
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend love it and the size is perfect
I would recommend this to a friend - Pros mentioned:Ease of use
Hp printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Print right from phone no problem. Quick connection to internet
I would recommend this to a friend I love my new printer. It’s so easy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is just what I needed. It’s easy to use and doesn’t take up too much room.
I would recommend this to a friendGood printer, hard to hook up to internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer, but setting it up was a bear. Spent hours on the internet with HP Support. They were very patient and eventually we got it hooked up ti the internet.
I would recommend this to a friend- Pros mentioned:Ease of use
Product easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is easy to use. One of the best printers currently available on market
I would recommend this to a friend Ink runs out to quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is not worth buying. Sometimes it works and some times not.
No, I would not recommend this to a friendBuy a different printer if you can.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this printer. It took 2 technicians to make it work properly.
No, I would not recommend this to a friendWorst printer i ever had
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive wasted more time to get the printer to work!!! Everytime i need to print something ,it takes about a hour hoping it will work. Its almost a new printer, im throwing it away and buy a different brand.
No, I would not recommend this to a friend- Pros mentioned:Print quality
HP scanner/printer . Excellent machine..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working pretty good. Good customer service. I am happy.. The printer works ausome...
I would recommend this to a friend Printer-not compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't state on package that wasn't compatible with chromebook. Had it all set up and couldnt get it to print. Looked again at included instructions inside of box and found one small statement of stating not compatible. 2 hours of work and my time for nothing
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Would buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, even for someone not tech oriented. Pleased with the product.
I would recommend this to a friend
