Customer Ratings & Reviews

The directions stink. Download the instructions before setup So many lights without common sense of how to work the device. Had to had hard reset to get it working.

Worst printer I've ever owned every time you unplug it or power goes out you can't get it to reconnect to their app.

Haven't been able to keep it connected to wireless internet. Been in touch with support so many times I quit! It's a real P,O.S.

The HP ENVY Pro 6455 printer is a small, feature filled Inkjet printer that tries to take the basic function of printing and wrap it in a blanket of the features we all expect from our technology today - easy to use and available from anywhere, as well as offering subscriptions / OpEx vs hefty outlays for consumables. As printers go, it's your rank and file inkjet printer. Print quality is excellent - which is table stakes for printers these days. Printing out anything from emails to pictures shows no discernible pixels on standard printer paper. Text is sharp and pictures are vibrant. As for setup, the experience is actually pretty good, and reminiscent of a lot of technologies today. You download the HP Smart App on your mobile device, scan the QR code on the printer, join the printer's Wi-Fi network, and the app and the printer work it out to get your home Wi-Fi settings transferred to the printer and get the printer registered and online. The app setup process also steers you into the ink subscription with a special offer as well. I was able to immediately find the printer on my local network by opening the "Add Printer" dialog on my Mac and was printing within minutes. Printing also worked well from my phone while at home. One interesting feature that HP has introduced as of late is the subscription model for ink. Instead of paying large chunks of cash when your print cartridge empties, as long as your printer is connected to the Internet, it can phone home and tell HP how much you've printed and where the ink levels are. For prices starting as low as $2.99/month for 50 pages (at the time of this writing) you can basically set and forget about ink. New ink will be shipped to you as needed. Unused pages will rollover as well, which is nice - considering printing has become an infrequent thing in our household, but still a necessity. Another thing I like is that this printing system has the printhead integrated into the cartridge. If the printer isn't used for a while and the ink dries in the cartridge (which has been endemic to Inkjet printers since they have came out), replacing the cartridge also replaces the print head - so you should be back in business just like new - without having to diagnose / clean / buy a new print head which sometimes is either not available or costs almost as much as a new printer. Unfortunately, there's some things that didn't go so well for me with this printer. I will caveat this with the fact that we have an enterprise class network at home, and the printer may be looking to do some UPnP things that a home router may support that our firewall does not. We are an entirely Mac based household, with an iMac, an MBA, and an MBP. They all found the printer just fine, but none of the devices are able to scan - either using the built in Mac scanning app or the HP EasyScan app from the App Store on any of my Macs at home. Every time it generates a failure to connect, which is disappointing. I was also not able to print remotely with this printer either - using the HP Smart App on my phone to try and print to the printer while I was out and about simply hung on "Trying to get status from remote printer" or a message to that effect. Did not matter whether I was on LTE or on a remote Wi-Fi network - however this isn't a huge show stopper as I don't typically have the need to print remotely. Another interesting quirk of this printer is the user interface - there's no words, and no tactile buttons - only small buttons that light up when a function is available and everything is done via symbol, so it takes a moment to figure out that the button with two pieces of paper and an arrow is the copy button, and the similar button with rotating color light behind it is the color copy button. The printer has these edge lights that light up when something in that general area needs attention (I.e. a light near the paper drawer lights up this blueish-green-white color when paper is needed.) I suspect after a while if I were regularly interfacing with the printer, this will become something you just know, but for the most part, I was consulting the app to get printer status to figure some of this out the first time it happened. Overall, if you need a printer that has great print quality and some rich features, it's a good buy. Unfortunately, some of the rich features that require the Internet (remote printing) did not work out for me - but may be due to our complex network setup at home. However, Scanning to a local device did not work either, and this was frustrating - but you may have better luck on a Windows machine vs the Mac. With all that being said, as printers goes these days it has all the features that anyone could possibly want in an inkjet printer - plus a few more.

This is a very capable all-in-one printer. HP has the lead in proper packaging. Getting the printer ready to install is very intuitive. Those engineers on the packaging and physical design teams are top notch. This printer does not have an LCD touch screen but does have a simple and effective button interface to control the printer functions. The install is easier than any printers I have ever used, again HP shows leadership in this ‘getting started’ arena. You can use your cell phone or a computer. I chose the computer this time and followed the HP Smart Software to do the install without a hitch. I pinned the software to my taskbar to easily open any of my HP printers and add or delete printers – very well done by HP - tip of my cap. HP came up with a concept for this printer that they call the ‘smart control panel’ such that buttons appear only when needed – wonderful, clean look and intuitive. I was amazed that I never had to enter my WiFi password but I could see the proper security was in place during the installation so no concerns here. Actually this is the first printer I have seen with the 5.0 ghz WiFi choice, another area HP is a leader. You do need to create an HP account in order for all functions to work. This is not difficult and is also necessary to join the low priced auto-ink ordering. I am finding that HP’s innovation here while at first disconcerting is actually very fair and economical i.e. the best way to manage your ink supply. This relatively economically priced printer is excellent for all functions. I find HP’s web site has all kinds of reference material and some of it is linked in your HP Smart software displays – it is easy to find and very well written. HP runs the whole gamut from solid/great printers, excellent support and the newest technology. I should say I priced out ink costs and this unit uses just two cartridges a black and a multicolor and is a little more economical than printers with 4 cartridges for example. The ink pricing is lower than comparable printers in terms of quality of print outs. In fairness the colors are not as bright as printers that cost 2 or 3 times as much, but for home use this is a great choice and I do recommend it.

Purchased this in june2020 had only 1 week and paper kept jamming. Returned to bestbuy wanted same one because I really liked The design and functions. Was given second one and after 4 weeks developed hardware issue Spoke to hp and bestbuy both, could not resolve so I returned the second and moved up To another model hp. Ver sastified with it. Something about this model glitchy

Good printing, easy to set up, compact, annoying blue light always on.

Had an HP printer before this one, it broke. I bought this one and it didnt work out of the box. Called HP tech support, they had me sign up for their instant ink subscription program before I had even got the thing working. Made me install their bloatware program to even get the thing functioning. Not what I need. Returned and got Canon for 60% of the cost. Worked beautifully with 2 seconds of setup. Will never buy HP again.

Overall way below my needs. Not what I need. Not easy to use and of lesser quality than i expected.

Never used it can't get past the setup, you need to do it via internet. I used my hotspot but you can't because then you have to use your wifi. I got a cord to connect the laptop to the printer, but until you get through the setup you can't use it. So far collecting dust and a waste of money. Envy, those who purchased a better printer.

Horrible printer. On my way to take it back. Takes ten min to print one page.

The envy is not user friendly, I have to constantly figure out why things won't print, it blocks printing, when things don't print it doesn't tell you why it didn't print. I tried to print my driver's license it took up the entire page when printing which isn't what I wanted and wasted ink instead of printing it in normal size

It's difficult to use! app issues i can't access my account i changed the password right away and it says it's wrong nothing in this printer makes sense i didn't liked it and i don't recommend this printer to anyone. Also if you change your wifi or wifi password put it in a garbage! It's seems impossible to reset it and add the new wifi

The wireless functionality is awful. I am constantly having to reconnect the thing. Constantly getting error messages. Tried to use the USB connection, not much better. It takes me 10 minutes to print one job. Seriously, it is so horrid I just went online to Best Buy and bought another printer (different brand). Less than six months after buying this lemon.

get one with a screen. It literally didn't work from the first time I opened it.

it gets the job done, but the quality is not crisp at all. I would have exchanged but by the time I got around to using it and wanting to exchange it, it was too late. The standard paper barely fits in the tray, it doesn't lay flat. Two months in I already had to replace the ink, which was with very light use. If I would have known, I would have invested in a MUCH better one!

I don't like the idea of having to go through the app to do certain things, like scanning or sending a fax.

Easy to set up, user-friendly and easily works with WiFi to print from my phone. Prints fairly quickly, regular or double-sided and lights up in fun colors. Great home office printer for the price!

THE GOOD ~ Relatively small ~ Fast ~ wireless THE BAD ~set up instructions ~Old USB Port THE MEH (Could go either way) ~ Noise ~ Set up ~ Print quality It's a decent printer and gets the job done. It's a tad louder than I expected, but not horrible. It's still a little quieter than my old printer. It took me forever to actually get the printer set up. It may not take some people as long to set up if they are printing from a phone or completely wireless computer. In all, it took a couple days to get it working properly. For starters, you have to go download HP software and install an app from there. This is immaterial to the review, but I hate the idea of "apps" for a computer...just another Microsoft screw-up. After downloading the app, I tried for hours to find the printer and never could. It asks if the printer has a touch screen and if not, says to plug in a usb cable. Fortunately, I had an old-school USB from 10 years ago still. Eventually, it found the printer but still would not connect or do anything. I gave up and decided to try another day. It took a while and many attempts, but suddenly, my computer (hardwired via ethernet to the internet & wifi router) recognized/found the printer. It still wouldn't print and kept saying the printer was offline, even though it was turned on. My desktop also has a built-in wifi, so I disconnected the ethernet and connected to the 5g. It still didn't find the printer. I had to connect it to the 2.4g and it finally synced up. This was beyond frustrating. I have, however, since reconnected my computer via ethernet and it now prints quickly and easily. Text files print very quickly and cleanly. There is no fuzz or bleed around the letters. Printing a photo from photoshop took longer--as expected. The print quality (on standard paper) wasn't as good as I anticipated. It is a sharp image taken with a good camera and L-series lens. The image is tack sharp in PS but a little soft on the paper. Again, I used standard paper, so some could be ink bleed and paper quality. My bigger issue was that the image prints much darker on paper than it shows on screen. At the same time, some areas were blown out. The image printed cooler, especially in brighter areas. More shaded areas of the photo printed as if under-exposed. If you are looking for a pro-grade or even high-grade image printer, I don't think this is the best one. If you are looking for something that will quickly print invoices, reports, school papers, and such this would be a good go-to. As far as scanning, it does a very good job. The ultimate question people have is: Would you recommend it to a friend? I will quote my father. "Always use the right tool for the job." This is the right tool for the job when someone isn't concerned with printing professional quality photos. It's the right tool for small businesses, students, writers and heavy text prints. For those people, for my parents and my wife's business, I would recommend it. For someone who wants to print out all those digital photos of the kids and store them in a photo album, I would probably pass and opt for something geared more for photos.

I did not like this product won't let you print or copy if ink for one is low.