Customer Ratings & Reviews

I got these as a Christmas gift but couldn't even use them because the HP Hearing Pro app isn't compatible with my Google Pixel phone. Instead of returning them, I decided to buy an iPad instead. Well, the app installs but those hearing aids won't work at all - I can't get them to turn on/pair. It's extra disappointing since the description didn't indicate it wouldn't work with my up-to-date Pixel phone and even more disappointing that, after spending money on an iPad, the hearing aids won't power on! Now I'm out a set of hearing aids and an iPad that I probably wouldn't have bought. If they ever get fixed, I will update this review.

HP - Hearing PRO Self-Fitting OTC Hearing Aids I received these OTC hearing aids for evaluation purposes and my review that follows. In regard to these HP Hearing Aids, there are things I really like about them and something I really didn't care for. THE POSITIVES First of all, the hearing aids work really well. I have paid thousands for others and I hear better with these aids than all the hearing devices I have tried over the last fifteen years. I hear very well with them in my ears. In addition to hearing aids, these aids work very well as Bluetooth earbuds. The Stones sounded great when I listened to Gimme' Shelter. Another positive aspect is that they have a rechargeable battery of USB powered charging case. This means no more batteries! The NOT - SO POSITIVES These hearing aids are big and heavy than I would like. It constantly felt like they could fall out of my ear and sometimes they did slip. Additionally, the battery only lasted about 6 hours and even less when playing music through my cell phone. Overall, I like the product. The size, weight and battery stamina leave a little to be desired but I still find enough positives to use these hearing aids at least around the house.

Review for HP - Hearing PRO Self-Fitting OTC Hearing Aids This is my second shot at over-the-counter (OTC) hearing aids. I’m really liking them better than the smaller, in-the-ear type. They look more like ear buds for listening to music, but more importantly, for someone with arthritis, they’re much easier to pick up and insert into your ear. I do not have to turn them on — that happens automatically when I take them out of the case. I do not have to remove or insert tiny batteries — they are rechargeable. They are very easy to hold and insert in my ears. They come with silicone AND compressing foam tips in three sizes, so it was easy to custom fit them to my ears and preferences. The instructions mention that you may need to use different sizes for each ear and that’s exactly what I found. The hearing aids come fitted with the medium silicone tips, which are a great start. Once I set them up, I noticed whistling in my left ear which immediately stopped when I swapped the medium for a large tip. I thought the silicone tips were very comfortable, but then I tried the foam ones and found they were even better. They’re not open-cell foam, but rather, the closed-cell foam like you find in hearing protection ear plugs. They compress easily when you insert them and then gently expand a bit to make a good seal while still being very comfortable. I downloaded the HP Hearing app and found it straightforward and easy to use. Pairing with Bluetooth was quick, and the hearing test that customized the hearing aids for me took about ten minutes. I was impressed with the simple interface and controls. After I completed the test, which should certainly be done somewhere quiet, I was able to set the “World Volume” up or down from normal, based on the situation. I was pleasantly surprised to find that when I turned up the volume, there was no feedback and I could hear a clock ticking in the other room! I can also change to “Focus” mode, which helps with face-to-face conversation. Since the aids use Bluetooth, I can use any streaming services that support that to listen to music, TV, or to take phone calls. I think this is one of the great strengths of these aids! If you have a mild or moderate hearing loss, understanding someone on the phone can be difficult. Getting phone reception through the hearing aids is a game changer for me. My next favorite feature is that they’re rechargeable: no fussing with batteries, they last up to 8 hours on a charge, and putting them back in the case lets you get a bonus recharge on the go. The case is easy to pick up and put in your pocket or purse.

For now, I'm rating these at 4 stars. If HP ads a little fine tuning to the app, I would lean toward 5 stars. Here's why... Pros Better hearing -- I have significant, though not devastating, hearing loss. Conversation is often hit and miss, and some TV shows are nearly impossible. Often I can hear, but not understand. With the HP aids, the improvement is immediate and obvious. Huge upgrade to amplifiers -- I tried the "Higher Brand" amplifiers as a stop-gap measure...waste of time! This HP works 10 times better. Decent App -- Customizing the sound via the app is simple and effective. I feel that the app will improve in later editions, perhaps adding some fine tuning. Excellent Bluetooth -- The sound quality for listening to music, movies, podcasts, phone calls etc. is excellent. HP - Hearing PRO Self-Fitting OTC Hearing Aid obviously gave this plenty of emphasis, which is why I waited for these to become available. I really wanted an effective hearing aid that also had exceptional bluetooth capability. Simple to use -- The controls are minimal, limited to volume and focus via the app, and tap control on the left HP for phone calls. Stays in ear -- I haven't run while using the HPs, but they have stayed firmly in place throughout miscellaneous household activity and yard work. Reasonable price -- It's too soon for final judgement, but at the moment, these seem to be the best bang for the buck.

I tested these on my mother in law has lost her hearing over the years and has had several hearing aids over the course of of her life. At first glance. I had predisposed opinions but went through the setup and testing. Setup was pretty easy. Downloaded the android app on the play store followed the instructions and linked the buds to the app. I had my mom go through the hearing testing/calibration. It was not easy for her as she is in her 80s. We got through it together and we were all set. Physical setup in the ear was ok. So this is where I have my predisposed opinions where I thought they were a bit big for hearing aides. For the older generations they don't like to admit that they have hearing issues so wearing hearing aides that are large is a double whammy for them. 1 it brings attention to their hearing issues and 2 it hits their pride for admitting that they are getting old. These are big... They look like ear buds you would wear like in hear phones. If you are ok with that then the rest is history. For my mother in law it was a no go. They were easy to put in the ear and position. Just like in ear buds use. Push in twist and you are all set. Software use was easy to use after calibration. Amplification was decent my mom said that it worked with her hearing loss and helped her hearing music especially in her 1 ear that has serious hearing damage. The charger/carrying case is nice. Easy left and right magnetic holders.. USB c plug so that's a plus. I am happy that hearing aides are over the counter now.... People have access to getting them on their own and not need a prescription. Base on all this I would recommend these hearing aides based on their bulky nature. BUT I could not give it full star review.

I honestly had no idea HP was into hearing aids until I heard of these. The HP Hearing Pro are very well made hearing aids. It came in nicely packed. They don’t look like traditional hearing aids, they actually look like earbuds. Some may not like the design as they are not discrete and they are kind of bulky for hearing aids. I get the idea maybe to disguise them since you can actually use them to listen to music. Is like getting two in one. They are big but not heavy and they are comfortable for the most part. To set them up it's easy, just download the HP Hearing app then pair your device. Before using them the app will guide you through a hearing test setup similar to what you get at the doctor’s office. I really like that because it adjusts the amplification of the frequencies you can’t hear. There is a section in the app that will give you an idea pretty much where your hearing levels are, and the type of sound you are deficient in. I will say it is accurate because I already knew where my deficiency was and the app pretty much nailed it. These hearing aids come with a few sets of ear tips. There are 3 pairs of round silicone tips and 3 pairs of foam tips. Both come in three sizes from small to large for a total of 6 ear tips. Either one of the ear tips is capable of creating a nice seal to isolate outside noise. When it comes to sound they do the job verywell. I was able to hear all kinds of sounds including those high frequencies I have a hard time with. The sounds were perfectly clear. Another feature where these hearing aids shine is the noise canceling. That noise canceling is on par with some of the best I have tested. When it comes to music these won’t let you down. They sound great and with an outstanding bass. I also like how you can listen to music and hear the outside noise at the same time. There are many features that come with this device. You can even make phone calls and with the left earbud you can tap to accept or reject the calls. The quality of the calls were very good too. An area where I was not impressed was with the focus option, I actually hear less with that feature on compared to having it off. The battery life is rated to 8hrs for normal use and 5hrs for constant music listening. The carrying case also charges your device and it gives an additional 16hrs. You charge the case using the included USBC cable. Overall these hearing aids are true all around device, by far one of the best over the counter I have tested. They not only performed great when it comes to hearing but also listened to music. It comes with plenty of features and can be used as earbuds. With the 8hrs battery life and the additional 16 in the carrying case will get you through the day no problem. In the box you get the hearing aids, carrying case, USBC cable, 6 pairs of ear tips, cleaning brush and carrying bag.

On the one hand, if you see what you’re getting in-person and it’s what you want, then it may work for you, as the quality is quite good. If you’re ordering sight-unseen, then I suspect you may be a bit surprised at the size. Overall, though, they work well under the right circumstances. I have unilateral hearing loss, i.e., loss of hearing in one ear. I wear a hearing aid in this ear most all the time. This condition impacts how useful some products are for me. As unilateral hearing loss can indicate a very serious condition, no hearing aids should be fitted until a medical exam has ruled out the serious underlying causes. We’ll circle back to this later. The first thing you’ll notice when you unbox the HP Hearing Pro is that they look like earbuds, and rather large earbuds at that. The upside is that it doesn’t look like you’re wearing a hearing aid. The downside is that you’ll always look like the person who is listening to music and not paying attention. If you need hearing aids, you’ll want to wear them when you’re talking with people, in a meeting, a restaurant, etc. - and you’ll always look like you’re too disinterest to pay attention. This is what I mean by seeing what you’re getting in person. Know what you’re getting (the photo below shows the HP Hearing Pro next to Sony OTC and Widex professional hearing aids). The HPs come with Comply foam ear tips, which I really appreciate. When I get a new pair of earbuds, the first thing I do is see if Comply makes compatible tips. They are comfortable to wear, even for long periods, and they do an excellent job of blocking out external sounds. There are multiple sizes of both Comply and silicone tips to choose from, and you first need to select the ones that fit best for you. The next thing to do is install the HP Hearing app on your phone. This app is simple enough to use and guides you through the entire setup process. Once you’ve selected the proper tips, you connect the HP Hearing Pro to your phone via Bluetooth, a straightforward process. The app will then give you a simple hearing test. Unlike some other OTC hearing aids I’ve tested, this test was consistent and reflected my hearing loss quite well. What the app really should have done at this point was alert me that my hearing loss pattern was unusual and indicated the need for a medical exam to determine the cause, but it did not. This is a major oversight. The HP Hearing Pro, like other bud-style hearing aids, can function as earbuds. You can take phone calls, listen to music, etc., with them in place, and they sound quite good. The Comply tips really help here, providing a sealed environment with no audio leaking. You can hear external sounds, amplified to match your hearing loss, and when you turn off the audio source they immediately function as hearing aids. The audio quality as hearing aids is also quite good provided that, as advertised, you have mild to moderate hearing loss. I was able to clearly hear sounds quite well and make out most speech in my bad ear, even though my hearing loss is on the worse end of that spectrum. The HP Hearing Pro sound much better than some more expensive units I’ve tried. The frequency amplification matches my hearing loss and they have good clarity across the range. Unfortunately, they don’t work at all if you only want to wear a single hearing aid. When either side is removed, the remaining unit shuts off right away. In my case, since I only need one hearing aid, this creates a problem in a lot of situations. If you’re looking for an easy to use, clear sounding hearing aid, you don’t mind the earbud look, and you have a reason to wear both units, this is an excellent choice.

The HP Hearing Pro Self-Fitting Hearing Aids come with the hearing aids, charge case, USB-A to USB-C charge cable, carry bag, cleaning brush, both silicon and foam small, medium, and large tips. The charge case is well made and feels solid, so I wasn't worried about keeping it in my pocket. It's designed for ease of access inside the case and it's easy to insert and remove each hearing aid. The hearing aids automatically begin to charge when inserted into the case and the charge indicators are very bright. HP has an app that will allow you to run through a hearing test so it can setup a hearing profile for you. Once that is done, you'll have access to features of the app. Within the app you can set world volume and turn it on/off. You also have the option to turn on focus which helps to cut out ambient sounds behind and to the sides so that sound forward of you is picked up better. The app is also where you can check for firmware updates. Connecting the Hearing Pro's is very simple and straight forward. It can be done in less than a minute. Once connected to your phone you will not only have the features found withing the app, but you can use the hearing aids for calls and streaming music. Music and audio book playback sounds great. To help reduce ambient noise when listening to music, audio books, or phone calls, you can turn off world volume which enables noise canceling. This works well inside and outside, but doesn't completely block out external sounds. As far as fit and comfort, I've worn these for many hours at a time and at no point where the uncomfortable to wear. The medium tips fit me well were comfortable. It would be nice to see a smaller version of these in the future. In my use of these, I did experience a strange issue when outdoors where if the volume of world sound was a little high, the hearing aids seemed to cut out world sound for a few seconds then turn it back on for a few seconds and back and forth, but this didn't happen under normal circumstances. This would be something that HP can address in a firmware update. The audio quality of music is really good, so no issues there and no issue with the hearing aids staying connected. The controls on the hearing aids themselves is limited to the left hearing being used to answer/end calls. I would like to see music controls added in the next version of these. I like these and will be looking forward to see what HP can do with the next iteration. I would recommend considering these as a possible option for someone looking for hearing aids that allow you to stream music, audio books, and phone calls while still performing quite well as hearing aids.

I've worn hearing aids for a number of years - always behind the ear configuration. I had high hopes for these but for me they do not work. The sound was improved some from my current hearing aids and I loved the phone call streaming. The HP aids, though, are very uncomfortable - too heavy - even after two weeks of wearing 6 or more hours each day the pain remained too much to bear to consider keeping for the long-term. I also had significant difficulty maintaining the seal in the right ear. I tried all of the ear tips - silicone and foam. These aids require a seal in the ear canal or there is feedback - at times I could not get the right ear to seal without annoying intermittent feedback. I also had trouble outside when in windy situations - the hearing aids would intermittently cut out for 30 seconds at a time. Also note that these hearing aids are quite large and some will be unwilling to accept the way they look when worn. The interface with my android phone worked well and the initital setup was easy and the bluetooth pairing consistently worked.

HP Hearing PRO You might not know that HP makes hearing aids (and well, they don't...) but they've partnered with Nuheara one of the newer players in the hearing aid space to create the HP Hearing PRO OTC hearing aids. Yes, they do look identical to the Nuheara IQBuds Max, but HP is making these more easily accessible to customers via stores like Best Buy. Though Nuheara is a relatively young company, they have won awards and their products typically get good ratings. Unboxing and initial thoughts ================================== Opening the box, you'll see a nice large case with the HP logo on it. Those are the earbuds inside a charging case. Though the case is large, you get 3 charges out of it and the HP Hearing PROs are rated at 8 hours of battery life. Inside the rest of the box, you'll see a sleeve with instructions and a quick start guide. You'll also get a load of different eartips (getting the right fit is crucial!) a charging cable, and cleaning tool. The HP Hearing PROs look very much like "standard" wireless ear buds which is a nice thing since you may not want them to actually look like hearing aids. They have a large, round body with an HP logo on it and small holes for the microphones. I actually like how they look but they are on the large side compared to things like Jabras, Sennheiser, or even Airpods (though there's no stem). Initial setup and app ================================= Pairing was a non-issue on Android. According to the quick start guide, just get the app from the Google Play Store and then follow the instructions. There are text and short animations/videos to guide you. This will get you right into the hearing test/fitment test that should take about 5 minutes as it plays various tones in both ears and you'll push a button when you hear the tone. You'll see your "Ear ID" afterwards which shows your hearing levels per hear. The app will then walk you through how to control the various modes like "World Volume" to enable enhanced hearing and "Focus" to listen to sounds in front of you or all around. Enhanced sound and music ================================= You'll instantly be treated to hearing all of the noises around you and learn to use the different modes to enhance your hearing or just listen to music. By the way, these are great for calls and music. Music sounds great with bright sounds and full midbass/voices. Unsurprisingly, voices also sound great and callers had no issues hearing me. Hearing what's going on in the next room is no problem. Voices from TV are clear but watch out for nearby "white noise" like an air filter or other droning sounds. Those will also be amplified and "Focus" or I know there are some OTC hearing aids like the Lexie Lumens that are "just" hearing aids, but these can pull double-duty which is nice if you want to carry one less gadget. They are also less "fussy" than the small hearing aids that have delicate tubes and require non-rechargeable batteries. One thing you'll notice I haven't discussed are on-bud controls. There aren't any! Everything is done via the app to keep things simple. If you have more than one pair of wireless earbuds, you'll know what I mean... the combinations of button presses to do various functions is different between brands so I don't mind the simplicity here if it means "it just works". NOTE - you can only use both buds at the same time. As soon as you take one out, they will not work. I suppose that makes sense since these are hearing aids, but I know some people like to work with one at a time if their ears need a break. You won't be able to do that with these! Battery life and final thoughts ================================= Because these have a strong connection (proper Bluetooth, not Bluetooth LE) and powerful performance for music and calls, their battery life is less than some of their competitors. However at 6-8 hours of real world usage and 3 more charges in the case, these have enough power to last a full day and then some. I'd say these are a top pick if you have mild/moderate hearing loss and want something that will pull double-duty as hearing aids and a phone/music solution. There's no doubt that these are some of the best hearing aids if you want to combine music listening and taking calls. I think if you need more battery life, you could go with something like the Sony CRE-E10 or the Jabra Enhance Plus.

These are good hearing aids and do everything you want them to do. Blue tooth and answer calls, streaming, tv watching. the fit is good for an in the ear hearing aid and just look like a pair of earbuds. As a wearer of hearing aids every day I find the very comfortable and good in comparison with my more expensive pair. The app is good for setting them, up but I believe I have found a flaw inside the setup of the hearing aids in that app. I tried 3 different ways to set up the hearing aids. 1st was right ear then left ear and when doing the left ear I was told I missed a sound and then went on to complete it. Next I tried the left ear first and again on the second ear test I was told by the app i missed a tone. Then I let the app which ear to start with and again in the app on the second ear I missed a tone. This in its self seems to be the only Issues I have encountered in using the HP Hearing aids. Over all I love them and only wish they had a longer time over the 8 Hrs before recharge.

First Impressions - After unpacking the box, I noted the headphones nicely packed in the included charging case. A complete accessory set is also included with a cleaning brush, multiple size ear tips and a soft carry case for everything. I proceeded to charge these up overnight to make sure I was starting with a full charging case. The app - I installed the app and waded through the initial setup and test. It appeared I was calibrated and ready to go within about 10 minutes. Notably you can control the "world volume", "Focus" ( ahead or behind ) and a few other aspects of overall boost and sound clarity levels within the app. These are all easily manipulated. I was able to find the sweet spot for live conversation as well as TV listening within a few seconds. Overall performance - I used these on and off in different scenarions for most of a week. At a crowded resteraunt, at home, while walking outside through woods and for numerous voice calls during the workday. The ability to tune them for focus and quickly reduce world volume performs well. Audio quality for calls and music is excellent. Music and Movie sound ! - I feel it's important to call out that you CAN play music and calls through these. My "professional" hearing aid ? No way. Another leading brand set I use daily ? No - can't do it with those either. Daily Use and comfort - Overall these are more comfortable than they may appear for the apparent size. I personally would not want to wear these for 10+ hours. I consider myself lucky as I have almost perfect hearing in one ear and severe loss in the other. This allows me to use a set like this for occasional or as-needed use to enhance speech clarity - the area I suffer the most in. I am used to wearing full time when working on-site or spending a day out and about in noisy places. Speech clarity - Comparing these to two other leading brands I have tried - For my situation they all work about equally well. These provide a huge boost in speech clarity which is exactly what I need most of the time. HP gains huge points from me for the bluetooth connectivity for music and calls and for these just performing like a good set of wireless headphones. I will be using this set heavily when on vacation and travelling as they are perfectly fit for my needs. What I love: Great speech boost performance + MUSIC AND CALLS ! They look like normal headphones ! Includes Charging Case Room for improvement: Battery life - These won't run a full 10-12 hour day

The HP Hearing Pro is an over-the-counter (OTC) self-fitting hearing aid solution. I have some mild to moderate hearing loss in my upper ranges that impacts my ability to hear conversations in noisier environments. I also suffer from tinnitus which can crowded out the higher range sounds in quiet environments as well. I was excited with the new slate of OTC hearing devices, and I was especially interested in this set from HP due to its earbud-like design. I currently have a set of Lexie B1’s which looks more like a traditional hearing aid, so I am familiar with an OTC hearing solution. I went through the setup and pairing of the Pro’s. You start by downloading the app and then following the prompts. I am on Android (Pixel 7 Pro) and had zero issues with the setup. You need to test fit the buds to make sure you have a good seal – they come with a medium eartip pre-installed but there is are large and small tip as well. With the medium tip I had good fitment and comfort. I went through the EarID program which helps to configure the Pro’s to match your specific hearing needs. You need about 10 minutes in a silent room with no distractions to complete this. Once completed they are ready to go. As far as use and comfort goes the Pro’s were a nice fit for me. I could wear them for several hours without any discomfort. They wore fairly similar to my various earbuds, so that is a plus. The Pro’s rely on the different ridges/contours of your ear to wedge into place and stay there. I would caution anyone with very small ears though as these may be too large. My girlfriend, who struggles to find earbuds that are compact enough, found them to not fit comfortably even with the small ear tip. The battery life on the buds is only about 8 hours, so you may not get you through a full day without topping them off partway through. However, the case provides a couple of charges worth of power, so you can find a way around a really long day if need be. The case also charges via USB-C which I was happy to see. Sound quality of the mics and reproduction in the buds works well. I wore them out and about for errands, in a busy restaurant, the office, and even to the movies. I really liked the focus setting for the restaurant. It made it a lot easier to concentrate on my conversation with my girlfriend vs. the noise coming from the tables behind us. I used to regularly lose some of the conversation in these situations, so I found some improvement here. While out walking my dog the mics did a decent job of not picking up too much on the wind noise and amplifying that over the regular outdoor noise. I could hear the sounds of the outdoor sounds more clearly. In some cases, like bird calls, I could actually hear them whereas before I would not be able to discern their calls over the tinnitus. While watching TV they helped enough to bump up the vocals, which I struggle with sometimes if there’s too much ambient noise. The Pro’s also double as earbuds for listening to music or taking calls. The only on-bud controls are to answer or hang up a call. Sound quality through the buds for music is great. They have a great seal in my ear so the bass is punchy and full. They are some of the better sounding buds I have at my disposal. The app is pretty straightforward and simple. There are only a couple of things you can mess with in the app. Adjust the world volume up/down/off, turn on focus mode, or turn off/recalibrate your EarID. I do have some concerns and dislikes with the Pro’s. My biggest concern is how little you can control things. In many ways the app is too simple. It works well but I feel there should be some user customization. There are no manual adjustments or tweaks to the EarID, and no ability to have a couple of listening profiles. What I want to hear in a conversation doesn’t necessarily translate to what I want to hear from listening to music in my car or watching a movie. My EarID pumps up the higher range sounds, but then it feels like it flattens out the bottom end. This made something like seeing the new Guardians of the Galaxy in theaters less than satisfying. I had no problem hearing the dialogue, but at the sacrifice of the overall sound experience. If I could adjust the EarID EQ I could overcome this limitation, and bring forth a fuller sound experience while still boosting the deficient areas. I wish there were different hearing profiles to toggle between where you can manually adjust EQ’s. Right now it sounds like my hearing EQ leans towards conversation help, which isn’t great for the more dynamic sound fields of music and TV/movies. Also, the lack on controls on the earbuds is unfortunate. Clearly the controls can exist because there are tap controls for answering/hanging up a call. I should be able to tap on the buds to increase/decrease the world volume as hearing environments can be pretty variable. Or be able to tap them in a way that toggles the focus mode on or off. These are things they should have been able to do. Instead, you have to crack open the app to toggle/adjust these things, which makes the Pro’s less seamlessly integrated into day-to-day life. I want to pop the buds on and not touch my phone unless it’s for something complicated – not to move the world volume from 3 to 4. The last thing I don’t care for is the need to have both buds in. None of my earbuds from the last several years have required both to be in my ear to use. My left ear is mostly within a normal hearing range, and doesn’t really need the boost that my right ear does. I would like to be able to just wear the right one sometimes. The Pro’s having this functionality could also help those that need a longer run time. You could foreseeably wear one bud, while the other charges in the case and then swap them out. This would be preferable to losing all hearing assistance while both buds charge in the case. I do have several concerns, which seem like features that should be added with a software update, there are other things that I like that are inherent to the design. Being in my mid 30’s I feel the stigma (likely self-imposed) of needing help with hearing. With my Lexie B1’s, which are fairly inconspicuous I still felt some embarrassment because they look like a traditional hearing aid. With the HP Pro’s, I don’t get that same feeling. I am used to walking around work/home/in public with earbuds in for calls or music. Earbuds are worn everywhere nowadays, and nobody bats an eye about it. It’s something I am already comfortable with, and I get the impression that no one would question that I am using these buds to aid my hearing deficit. The other thing I really like is that these are rechargeable. I don’t like the need to swap out batteries and the waste involved with that practice. Overall, I have found the HP Pro Hearing Aids to be a solidly made product. They are very simple to setup, perform their task well, and have the benefit of being rechargeable. There are some downsides to the simplicity, which seems to hold the Pro’s back. If the sound profile could be customized, and more on-bud controls allowed these would be a clear pick. Right now, missing those features holds the Pro’s back a bit.

Sound adjustment good. Too bulkey for your ear. The left device cracked within 48 hrs of purchase. Setup was easy.

HP - Hearing PRO Self-Fitting OTC Hearing Aids The HP Hearing Aid Pro delivers very successfully on the promise of hearing assistance. Setup was a breeze. Connections are reliable. Ongoing, everyday control is easy, but the App is required. And, of special interest to music lovers, the HP Hearing Pro takes sound quality up a giant step. These may be the very best audio earbuds I’ve ever used. We’ve been reading about the promised Over The Counter (OTC) hearing devices for a few years. I have tried and still use the earlier version of these Hearing Assistive device under the NuHeara name and these HP Hearing PROare a SIGNIFICANT improvement in a number of ways. Every complaint I had with the IQbuds is addressed satisfactorily. The HP PRO deliver on many of these promises for those of us with modest hearing impairments. I found the HP Hearing PRO device itself is reasonably small and discreet, jammed with medical-grade audio technology, and comfortable for lengthy listening sessions. Let’s talk about size for a second. Yes, they are full sized earbuds. Not very subtle. But, are they more objectionable than the highly regarded earbuds that look like Q-tips dangling from your ears? Each to their own opinion, but I wear these to my physical therapy and outdoor activities where I can now hear everything and enjoy music. The software offers customization features and simplicity. The nondescript earbuds deliver 2 sets of features that fulfill our desire for nice audio listening experience as well as corrective hearing benefits. Both my wife and I are taking turns using them. At our age, we also take turns denying our hearing is waning. The HP Hearing Pro offers an interesting, and very effective solution to the hearing loss we insist we don’t have. Our experience follows. SETUP: The Hearing PRO have rechargeable batteries, and are recharging whenever you place them into their carry case. The charge should last as long as 8 hours with the Li-ion batteries. The package includes a large collection of eartips which are easily swapped onto the earbuds. There are sets of flexible silicon tips in various sizes, and my favorite “memory foam” tips which are soft, solid foam which you squeeze to place into your ears where they expand for a secure but comfortable fit. Try the foam if you haven’t found a comfortable fit, yet. With the (easy) connection to Bluetooth, we were ready to take the hearing test (HP calls it EAR ID) which customizes the ear buds for each end user. It begins with Noise Level (checking your setup environment for sufficient quiet levels), asks about your Better Ear, provides a series of TEST TONES to help you find the best EAR TIP to use, and finally you receive a complete Hearing Assessment which finishes with About You. EAR ID tests for hearing deficiencies and creates compensating adjustments which are applied to what I’m hearing using the earbuds WHEN EAR ID is enabled. EAR ID modification is accessible independently on the EAR ID App TAB. It allows me to use these earbuds with those enhancements turned ON or OFF. As expected, my hearing ability is more limited in one year more than the other in the treble region and both ears have slightly reduced sensitivity to the bass tones. Now that the Hearing App knows my hearing deficiencies it applies corrections to all sounds entering the HP PRO microphones whether I’m in the Focus Mode (forward sounds emphasized) or World (full 360 degree listening). I don’t sense that these modifications are applied to my music sources. SPECIAL NOTE for Music Lovers: When you have the HP Pro in your ears, with a music sources turned on, these are simply astounding earbuds. WITH WORLD VOLUME OFF, these ear buds become straight forward audio earbuds with FULL Active Noise Reduction. Sound quality in this mode is not modified. Rich detail, great bass, and sound quality that matched any earbuds I’ve owned. The iPhone Volume controls the level of music, while having no effect on hearing assistance afforded by the HP Pro. With World Volume turned ON, you can vary the noise reduction and enhance or turn off any sound modifications to sound entering the earbud microphones. So, you can listen to unmodified music while bringing in enhanced voices or other noises in the background. Your choice. Used simply as a hearing assistance tool, the World Volume ON setting enables the microphones on the HP Pro. Adjusting the level acts like a variable noise reduction or, as you increase the level, an environmental sound enhancement. Turning World Volume OFF enables the VERY effective noise reduction. FOCUS emphasizes sounds coming from directly in front of me. It seems to more emphatically modify voices sometimes resulting in more electronic sounding artifacts added to the sound. When listening to music I always turn FOCUS off, unless hearing voices is my environment is important to me. Simply using WORLD VOLUME offers a very natural improvement to sounds I often struggle with. Handling the HP PRO while inserting or adjusting them resulted in only VERY rare squeals. Squealing is simply not an issue. Phone Calls are managed with presses on the Ear Bud shell. Sound quality is excellent for parties at either end of the call. SUMMARY of Hearings Assistance FEATURES (A): These earbuds are FDA approved OTC hearing aids with a suite of phone-based tools allowing the end-user to fine tune their earbuds by performing hearing tests and several sound modifications to address individual hearing deficiencies. Significant changes are made to sounds but they can be modified by rerunning the Ear ID or easily understandable controls. FEATURES (B) that Audiophiles will focus on: Effective Active Noise cancelling, highly accurate music presentation, they look like earbuds and not hearing aids, for Android and iOS. Sound quality is outstanding. CONCLUSION: HP’s Hearing PRO can serve successfully in the world of medical assistive devices while also satisfying those who want to have a satisfactory high fidelity audio experience. The hearing assistance should be considered by those who are troubled by mild hearing loss. No medical support is provided and should not be needed to prepare these for each individual’s customization. We accomplished it in several minutes. I can share these with my wife, and we each can and should re-run the fine-tuning application which we both have installed on our iPhones. We both found these comfortable for long listening sessions. Our own sense of how “big and obvious “ these appear to others is very different than what we’ve read. We just don’t care what others think about our ear wear which are hardly any more noticeable than other earbuds on the market. We are enjoying these and using them as needed,

These worked really well for me. The app was good and had a lot of useful options. The streaming audio quality was really good with my Samsung phone. Very clear with excellent bass. I could listen to Sirius all day and still hear what was going on around me. I had to return them because the were too large and obvious. It would be better if they were flesh colored. Almost twice the size of my regular ear buds.

The HP Hearing PRO Self-fitting hearing aids are a phenomenal choice for those who are hard of hearing but don't like the look, fit, feel, and headphone/earbud limitations of traditional hearing aids. The latter is one of the greatest benefits that these hearing aids offer, you can use them as your Bluetooth listening device for music! This is fantastic as it integrates two primary things I like to use my ears for, listening to music and being able to hear people! I previously relied on earbuds that have an ambient mode, which usually works just okay for people with good hearing and bad to dangerous for those with limited hearing. After getting my first pair of hearing aids, they were the traditional type with the bulk of the device behind ears and no ability to use earbuds with them. These solve that problem by combining the devices and doing so in a sleek, rechargeable package! The look and sound quality are excellent, the battery life is great (around 8 continuous hours of listening to music and coworkers in the office), and size of the charging case is fantastically compact! You can throw these in your pocket at the start of the day and use them when you need them, or leave them in your ears all day with comfort! I highly recommend, especially at this price point!

My first purchase would not pair with my iPhone 12. Returned those and received another pair from Best Buy. These paired but would not stay connected. Returned this pair and received a third pair. The third pair did not work at all with a full charge. These are junk, quality control at HP must not exist. Taking them back for a full refund.

I returned the item because it didn't connect to the app and Bluetooth. Customers support took their time to respond. They did after item was returned. Support was sluggish. The design isn't terrible, it felt quite comfortable for the few minutes I work them. It would be unfair to give a bad rating as the experience was not complete. I might give it a second chance.

This product deserves serious consideration. Excellent for cell phone calls. Does enhance TV hearing. I recommend the use of foam ear plugs when wearing. Reasonable price for a quality product. Easy to use with HP software on your phone. Ability to retest the individual ear settings whenever you desire is a plus.