Customer Ratings & Reviews

Initially this printer/scanner worked well….for only six months. One day it stopped printing and scanning. It would power up but none of the diagnostics would print at all. I spent hours on the phone with tech support only to get a remanufactured unit sent to me, and that unit also had the same problems plus it also made lots of noise. I tried tech support again only to bounce around in the HP phone system. Eventually i gave up and had to purchase another printer….not from HP. I did not even get a year out of this printer and my usage was low to moderate (only went through the initial toner set).

Great laser printer, I really enjoy having this printer being able to scan and print on both side makes it so much easier

I believe there should be more information available that how to set-up this printer directly to Email Scan or Copy or even Great printer

Happy to have finally upgraded printer for home office.

Great color printer from HP, a trusted name brand. No longer need to mess with dried-out, messy ink cartridges.

Goes through toner cartridges much quicker than anticipated and I am not printed high volume

Very happy with my purchase. Would definitely recommend.

The printer is very good, however the toner is outrageously expensive.

Overall we like the printer, however, to replace the four ink cartridges will cost more than what we originally paid for the printer and that is extremely frustrating. The reason we purchased it was so we didn't have to spend more money getting things printed elsewhere. With the cost of the ink, looks we made a poor choice.

Have been very pleased with printer scanner copier

Printer locked up several times, connection issues, used less than one month, and rarely. Now it is permanently locked, will not boot up. Worked with HP, nothing helped, same with best buy. A lot of bad reviews, and the good reviews most have only had for a short time, read them. BB chat was painful.

Very Good Printer. Easy Installation, but you need the HP Smart app for remote printing.

Easiest printer I ever had. HP printers work on an App or without it. Easy to set up.

Works very well. Copies look great. Color is very vibrant.

Nice looking printer but I had to get with HP tech for set as even Geek Squad couldn’t figure it out.

Performs perfectly. Available in sleep mode 24/7/365 to air print, copy and fax.

No issues easy to operate, customer service was very insightful

I find it difficult to adjust the setting to get it to print the way I want it to.

iLife your products I have good experience which yours

Unbelievable that there are any positive reviews! Printer is not usable. First day. Printer won't stay connected. Got critical error, thought maybe defective. Second day, got a new one. Same exact issue, same firmware issue. I updated both of these printer to the latest firmware, connected via WiFi. Within 20 min or so, it will disconnect. Reboot required to get back up. Endless cycle. Wasted 2 full days on this. Gave up. Ordered M283 which is the one I turned in to recycle due to a bad screen. I didn't want to buy another old tech item which screen can go bad. I figured I'd go with the 4301 as it has a new screen so HP must have known of some kind of reliability issue they needed to address. Anyway, M283 came in and I was up in 10 min without any issue. I'm guessing the only people giving a positive review use a direct USB cable connection. If you never connect to a network (wifi or ethernet), then I guess this printer would be ok to keep.