Customer Ratings & Reviews

Flashy printer but does not work properly from day 1. Had printer for 30 days and every day it stops printing mid job and requires a shut down and reboot. Contacted HP support and they cannot help fix the issue, telling me to call BB for help. Best Buy will not help, telling me that my warranty is with HP and I am outside my return period.

Great addition to the house, like the quality of this printer.

I like the printer, I wish Salesperson had talked to me about all the features. Especially DPI.

Small business plus. Great value for the price paid.

Always purchase HP printers. Always purchase from Best Buy. These two are great together.

Excellent service and assistance. We like HP products.

Excellent printer, enjoying the various options the printer provides.

Great to be back to laser - SO much better than inkjet…

Excellent excellent excellent excellent excellent.

Plugged it in and began the step by step instructions but it said Driver Error immediately and would not print anything. I paid for the Geek Squad warranty so I called them letting them know the issue and they told me it would cost $150 bucks to fix. I said I literally bought it and brand new today and they said return it then. So I did, I do not recommend this product or paying for the extra geek squad thing.

When it works it works well. However it disconnects frequently. The toner is also very expensive

While this is a good printer I was VERY disappointed to find that it did not come with the toner--even though the Best Buy web site said that it did! False advertising. Shame on you, Best Buy.

it's really good and should try, i will rcm this for my friend

I was told it was a FAX and it is not. The black ink was gone in 15 days. The printer automatically defaults to full color and you have to change it every time. Making a very loud noise after printing the paper? not even a month old?

The printer is adequate but not as fast as I hoped it would be. It is an average printer at the cost of a better one.

Extremely helpful, knowledgeable and pleasant to work with.

It’s decent, however it’s slow to scan. The lack of two siding scanning is a pain.

good value. Has worked well, although I have only operated it for less than one month.

Once I received help from a certified technician it was easy. HP.s technician wanted $900.00

Excellent office machine, Beautiful and sharp images