The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
Rated 5 out of 5 stars
Great printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works just as advertised. The witreless connect works great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this printer for a traveling job. Unfortunately, it never left home. Although I am sure it would have been serviceable and good quality, it was just too large and heavy for my office bag.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was supposed to have a wireless connection, and I was unable to connect this printer to my laptop, which was the reason I purchased a portable printer. I returned it because I was going to have to purchase a cord for the initial set up, which defeats the whole idea of “wireless”! I can’t give a review about the printers performance because I didn’t get a chance to use it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We tried several times and this would not connect with several of our devices. It might just have been this certain one that had an internal problem. If it had worked it would have been a little pricey but worth it.
I am so sorry that you problems with your printer's connectivity. This is far from the reliable and satisfying experience we wish to offer our Customers. I can understand how disappointing the problems with the printer must have been for you.
To resolve the connectivity issues you are having I recommend looking through the following documents. These steps often resolve the problem and guarantee stable connection:
As a supplement to that, the following link will help guide you through solutions to a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net If this doesn't provide a resolution, please get in touch with us directly for support. You can give us a call at +1 800-474-6836 any day between the hours of 8 am - 9 pm ET. To expedite the process, I recommend gathering this information beforehand: - Model number - Serial number - Your location - Your case number (from prior contact with support)
Despite this printer not working well for you, I hope that you'll consider allowing us an opportunity to rectify this. We would love a chance to make things better with the quality experience that we intended on providing from the start.
Tom HP Care hp.com/support
Rated 1 out of 5 stars
Too expensive
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was way too expensive didn’t print well took too long, hard to connect to wifi