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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1155 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.2 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,155 reviews
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer thus far. Just purchased so time will tell. As of now works perfect, easy set up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is really too small and unless you put it up high enough you have to sit low to read the screen. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quick printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right away , simple plug and play, Ink cartridge small but , fair in price for features and functions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LarryF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had nothing but trouble with this printer since day one. There was no user manual (Operators Manual) included with the printer. We still have trouble with the operation of the printer. We're very dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stinks. It's The same model we had before that finally died. I had trouble immediately. Just trying to set it up which I didn’t before. I constantly have to turn it on and off to get it to work. I never had to do that with the other one I go to print something from my phone And it says I don’t have a printer, but the printer is on and connected to the Internet. Then all of a sudden it will say it’s not connected to the Internet. It stinks!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scanner Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the scanner software not being included and my having to determine how to install the scanner software, the printer works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works good, simple to use. the wireless connection is nice. The instructions for installed could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty setup. Problem was computer not the printer. Instructions on ink cartridge installation was not good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app that goes along with this printer. I wish the paper tray was longer to catch the docs that are being printed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CONDITION

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PRINTER EVER!!!! I WILL RECOMMENDED THIS PRODUCT TO ALL OF MY FAMILY

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed paper tray - cheap quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cheapest made, loud and worst HP printer I have owned and I have had three HP printers prior to this one. The paper tray defaults to an odd size paper - until you finally find the adjustment button on the bottom. The paper doesn't line of very well in the back. Even HP support couldn't help with the tray issues, I even sent them pictures while on the phone marked up showing the very poor design of the paper tray. After an hour on the phone...... they sent me a top cover for the paper tray - nothing that I needed and nothing that solved the issue with the confusing cheap paper tray! It was truly overpriced for the quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP - OfficeJet Pro 815e

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good printer. Fairly easy to set-up. Print speed is on the slow side and loading paper is a bit clunky. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact printer,scan,fax machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great copy and easy to add new ink thanks for sharing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very easy to use. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the operation and features of HP printer. We had go return the forst one due to it needing updated software. But we had no issues with the return and the new one connected with out any issues. We use Bestbuy for all our electronic purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not set it up out the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have bought ever. HP can't even Get it connect to hp smart even connect via Wi-Fi or ethernet. It says to power it on and connect it to the internet. It is both either way Wi-Fi or ethernet. It is powered on and connected. Reset everything 50 times like they asked it still didn't work. Going to have to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer 3 in 1 works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well ink not to expensive like my old printer connected to all devices with wifi or hard wire it use it both ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Its a very Friendly process to go through the prompts on the screen, easy to set up .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow responding but print qiality is good. Pleased with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please jus send help....I did paid to have it inst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fax needs to be reset and shoe me how to work it.... the scanner is not working correctly...what do I have to do to get it running correctly.....I have called to report the problem NO ANSWER BACK.

    I would recommend this to a friend
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