Customer Ratings & Reviews

The printer is fine but the instant ink offer is a scam. To get 'free ink' you have to allow HP to control your printer with a subscription. HP counts the # of pages you print and sends new ink accordingly. Printer won't print if you cancel subscription. Way to intrusive!

I had to get a new printer. My old HP Envy printer wouldn't catch the paper anymore. This is ok. I liked my old one better. For being an office printer it is very slow and has four ink cartridges instead of just two like my last one. I can't find how to change the picture size either. Connecting to the Internet wasn't to bad. Getting my old printer off took longer on some of my devices. I would not get this printer again even though the price was good. It take to long to do everything.

Love there variety of brands of products Great customer service

Good, fast, not too big or heavy, perfect for home work and students with quick printing jobs.

Doesn't Cut the Mustard. I've had HP printers since 1996. They've all been great. Then this. Repeatedly, and at the absolute worst time, it goes offline and nothing will fix that short of going through the entire setup again. Unplug, wait, plug back in, and cross fingers. Sometimes it works. Sometimes it doesn't. Connected to the router (networked) via Ethernet, not WiFi. The printers have gotten more bloatware and more useless "features" as time goes on. All i want it to do is print when I send the file. I ihave no more patience. HP just lost a customer forever.

So far I'm very happy with this printer. My old printer [Brother) passed after only 2 years. I'm especially grateful from the help I received from Geek Squad& salesman, Emilio fot his suggestion.

Needed a new printer, easy setup and works great! Would definitely buy again.

It does the job. Ran out of ink within the first week though.

A quality product at an affordable price. Set up is a little tricky, but manageable.

Great printer we use it all the time. Thank you for sharing

Completes jobs as instructed. Good value for money.

Wireless connection is so handy. Like being able to print from my phone.

Like the printer- don’t like that you have to take “instant ink” for three months and then cancel if you don’t want to pay the fee; but, so far it is a good, dependable printer. Best Buy sales person was great!

Good printer but still trying to figure out what the faxing.

Love this printer that is WiFi capable. I can print with my surface tablet while sitting in the living room. Getting it set up was a little difficult because not all the setup information was in the manual.

The setup was not Senior Friendly, it could be made easier.

love it easy to use wireless makes it possible to use rrom every printer

I really like my printer. I had an HP office jet for along time. So I knew when it quit working I would get another one. This printer has so many more features. It is wonderful and the salesman was so helpful.

We had an HP printer for over 10 years that we loved. We bought this one to replace it and have been very disappointed. In the four months that we have had it, it has already had issues. The screen said there are firmware issues and critical issues… telling us to restart or contact a representative. This never happened with our previous printer. Our previous printer’s ink cartridges lasted so long and with this one, we already need to replace one after minimal printing. We truly miss our HP OfficeJet Pro 8600 Plus and would not buy the HP OfficeJet Pro 8130e again.

So far working very well. We use it moderately and try to save on paper.