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Rated 5 out of 5 stars
great sales team.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nano sold me a computer and printer and a smart 43"Samsung Tvand soundbar .All are installed and working wonderfully.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Low quality with tons of software issues. This product is not build with physical or software quality mindset. I had used Brothers printer for 4+ years without any issues and this one has software issues such as low responsive UI, flaky wifi connectivity, resolution is diff on scan to USB vs scan to email or cloud. USB drive is at the back of the printer. How inconvenient design mindset. If the UI gives an error, then it will just freeze.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does HP make a functional printer?
My previous HP printer uninstalled itself after every use. This one indicates it has completed tasks when it has done nothing. An expensive paperweight!
And Geek Squad is not what it used to be. I waited over an hour for help installing this paper weight. Never got help. So, I installed it myself. It printed one test page and never printed anything every again!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the wrong printer and requested someone come and pick it up because I am disabled which is why I ordered it online to be delivered! I spoken with a woman who said someone would come and pick it up. NO ONE contacted me or came to pick it up! So here I am with a printer I have no use for.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only 1 star because the software for this printer is AWFUL, absolutely AWFUL !
Need to download 2 apps to run this on a PC. 2 !!
Have to add a PIN every time you want to adjust settings.
The PIN is INSIDE the printer so need to go to printer, open 2 doors to get to it.
Quick Start guide does not direct you to full Owners' Manual
Have spent 4 hours on the phone (so far) with HP tech support to find out how to use basic functions.
Can't print the pdf you just scanned/created
Can't access a print queue to cancel the print job
the printer works VERY SLOWLY to start any job, print, scan, copy, fax
the fax machine functions are very limited
ANY received fax can only be printed out or ignored (can't save directly it to the PC... wonder why I can only print .. hmmm...
every time you open the app, go to to new tab in the app, HP wants to sell ink
A good company gone bad