Customer Ratings & Reviews
- Model:
- OJ Pro 8135e /40Q35A#B1H
- SKU:
- 10735625
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up needs to be simplified. Assistance should be readily available. Copier worked. Printer did not work and Geek Squad could not get it to work.
No, I would not recommend this to a friendPC copier/fax
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst copy machine I ever bought. I usually buy. PC. But this model is the worst. Never again
No, I would not recommend this to a friendBad choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to connect. Even HP could not make it work with my computer.
No, I would not recommend this to a friendNot a favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is overpriced and underperforming. Very slow and difficult to use.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty. Have to reboot each time I need to use it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Veronikaangeloni,
Apologies for the bad experience.
We'll like to help. We'll suggest to update the Printer firmware to resolve these issues.
Update Printer Firmware (via Control Panel):
https://www.youtube.com/watch?v=HDzj0LkNIPY
For more resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Unable to connect printer to Insta Ink Account
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to sign in and completely connect my current insta ink account to this new printer. HP insta ink agent was having problem getting my printer connected and transfer my call to another agent. The call dropped and he closed out the work order online. Now will have to start over with another agent. Ink cartridges are low and will have to pay out of pay to complete my project.
No, I would not recommend this to a friendI wouldn’t buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Uses to much ink and a small paper capacity.
No, I would not recommend this to a friendNo Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not do scan to e-mail, which I was very very unhappy
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JamieG,
Apologies for the bad experience.
We'll like to help. The printer does support Scan to Email. This resource shows exactly how to setup and use Scan to Email:
https://www.youtube.com/watch?v=zSixRVsmoY8
For more help resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Not user friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hours of trying to install this printer on my new computer, I still have no printer. Am ready to return it.
No, I would not recommend this to a friendprinter fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2 weeks, then stopped connecting to my computer.
No, I would not recommend this to a friendHP 8135e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely disappointed, the ADF only works sometimes, once it goes to sleep I have to unplug it for a few seconds to get it to come back on also I think it is a gimmick when they 3 months of free ink but nothing tells you how to get the free ink
No, I would not recommend this to a friendDo Not Buy!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for 4 months now, biggest hunk of junk. Once I hit the print button, you can hear it moving back and forth for at least 5 minutes, sometimes it prints, sometimes it does not. Sometimes it prints in color, sometimes it does not, yes I hit the color tab but still no color. Try printing from my phone, i select the printer for the picture, then the wheel spins, then tells me no printer selected.
No, I would not recommend this to a friendEl Pharmacisto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to get the driver to work yet, so not sure if I like it or not.
No, I would not recommend this to a friendPathetically cheap printers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many HP Printers and they just keep going backwards on quality. Once they where the Mercedes of printers. Now.... sub par greed driven plastic made junk! Keep it up guys...... I can see the cost accounts saying we can make it cheaper and rob are dwindling customers on Ink Cartridges! Keep it up guys!
No, I would not recommend this to a friendno a good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse printer i ever bought hp could not set it up
No, I would not recommend this to a friendLoser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get it to work and if I can it is slow . I am very sorry I purchased this
No, I would not recommend this to a friendWhy won't it connect?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still can't get it connected to my laptop. Paid for Geek Squad to come to my house. He couldn't do it. Said there was something wrong with laptop. Told me to take it to store. Took it to store. Was told nothing was wrong with laptop. To bring in the printer AND my laptop to get it connected there. Huh? Isn't that why I paid for Geek home visit?
No, I would not recommend this to a friendDrop the Instant Ink program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instant Ink program appears to a mandatory service for the printer to function
I would recommend this to a friendNever Again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software just stopped during install I'm stuck in a Firmware question. Been chatting with support for some time but they have no idea and take forever to respond.
No, I would not recommend this to a friendOut of ink quickly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this printer and didn’t use it much the first three months. When I did use it I was out of in in two weeks. I’m not happen because I didn’t get the free refills. Not I have to go purchase ink and it is expensive. Go old school when purchasing.
No, I would not recommend this to a friend
