Main Content

Customer Ratings & Reviews

$159.99
Save $79.90
Comp. Value: $239.89

Customer reviews

Rating 4.2 out of 5 stars with 1147 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,155 reviews
  • Rated 2 out of 5 stars

    Tech dummie

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the printer to pull in letter size paper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work as advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kegmeister,

      Apologies for the bad experience.
      We'll like to help. Here's a some tips for using Fax:

      Receive a fax
      You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes
      manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming
      calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default
      Rings to Answer setting is two rings).
      If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
      reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature,
      the printer prints the fax on two pages.

      More information can be found in the User Guide:
      https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf
      Fax section is on page 43/137.

      For more resources on this printer:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Rep

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi RuthP,

      Apologies for the bad experience.
      We'll like to help. Here's a detailed unboxing & setup video:

      https://www.youtube.com/watch?v=ml7gulfuDGg

      For more help resources on the printer model, the following videos will be useful:
       https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return ed. HP is not built good anymore. Bought different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are not that knowledgeable need more help at the Roanoke Virginia store. There is not enough help there at the store so I’m employers are nice some not very unorganized.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product has known problem by HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has a known problem by HP. Spent 7 hrs over 3 days with HP Tech and they could not get it to work properly. Returned to BB and purchased Epson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad machine, avoid

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful machine. Top of the line HP Home All-in-One. Sounded like gears mashing when it printed. Contacted Tech Support, no help there. Took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk printer waste of money, buyer beware, total crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Office Jet Pro 8130e series

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is terrible I bought this printer 4 months ago and it is going bad always having to call the geek squad to fix it would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not laser sales person did not help me and was not knowledgeable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer will constantly tell you it is out of paper, no matter how much or little papaer you have in it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. Hard to use. Worst primter ever. Would never buy another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP PRINTER

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst HP PRINTER. THOUGHT THE UPGRADE WOULD BE IMPROVEMENT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return printer. Could not get the printer jam error to clear. Tried all HP suggestions and was told to return for exchange or credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Three printers i purchased from best buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the printer. Never got it up and running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend at all.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality and soooo slow when starting printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst HP I’ve ever owned. Broke within a month. Trying to find support options have been a headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scanner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was too complicated. You can’t simply scan to email.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    great printer!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet Pro 8135e is a solid all-in-one printer, ideal for small businesses or home offices that need a reliable, efficient machine. It combines printing, scanning, copying, and faxing in one device, offering convenience and saving space. One of its best features is the print speed, with up to 22 pages per minute for both black-and-white and color documents, which is great for offices with moderate print demands. The print quality is sharp, with clear text and vibrant colors, even for photos. With a 250-sheet paper tray, the 8135e reduces the need for constant paper reloading, and the automatic duplex printing feature helps save paper and time. It’s also easy to connect to, with Wi-Fi, Ethernet, and mobile printing options like Apple AirPrint and Google Cloud Print. The HP Smart app makes setup and management super simple, allowing you to print directly from your smartphone or tablet. While the cost of ink cartridges may add up over time, the 8135e remains a great choice for small to medium offices, offering solid performance, great print quality, and user-friendly features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good service, bad merchandise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customer service was great but the paper doesn't load.

    No, I would not recommend this to a friend
Sponsored