Customer Ratings & Reviews
- Model:
- OJ Pro 8135e /40Q35A#B1H
- SKU:
- 12353942
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 20 pages, the ink is low (about 15% left) and the quality of the printing is terrible even when printing in just black and white
No, I would not recommend this to a friendSave yourself the headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a different brand, this printer isn't worth your time. Won't stay connected to the internet and it has to be connected to print. Save yourself the headache and buy a different printer
No, I would not recommend this to a friendEXTREMELY SLOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so slow especially the scanner that I would never recommend it to anyone. It also stops you from scanning by saying scanner busy when it is not busy and takes an even longer time to fix that problem each time yourself.
No, I would not recommend this to a friendDon't bother with this printer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this printer less than 2 weeks after purchase. Printer worked one day and then stopped printing. Had to contact HP support and redo printer setup. Again, worked for one day and stopped printing. That was enough. returned printer and replaced with an Epson.
No, I would not recommend this to a friendNon service on newly purchased product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it working so have no opinion. Apparently your store does not assist unless you pay someone to come to your house even though I have your products package that I paid for. Yet, you do not work on printers or assist customer with help to get it working so it sits here.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi SandraR,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
https://www.youtube.com/watch?v=nZM39cWeG0c
If a 2nd Device needs to be added, this resource will be useful:
https://www.youtube.com/watch?v=dq4pjCA-xSo
Here's some scan and copy resources for the printer;
1. Setup & use Scan to Email:
https://www.youtube.com/watch?v=zSixRVsmoY8
2. Scan to USB:
https://www.youtube.com/watch?v=0MLpsVSZ-1c
3. Copy 1-sided document to 2 sided
https://www.youtube.com/watch?v=FNlDvRT2Ca8
For more help resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Worse printer ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse printer. Constantly freezing. Can’t handle more than 12 pages then it stops and resets. Big mistake
No, I would not recommend this to a friendHP 8135e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older versions easily set up through screen. Now it was necessary to call customer service who I then had to speak to two different techs. I can now print but still can’t copy or scan which I specified was necessary.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi MaryH,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
https://www.youtube.com/watch?v=nZM39cWeG0c
If a 2nd Device needs to be added, this resource will be useful:
https://www.youtube.com/watch?v=dq4pjCA-xSo
Here's some scan and copy resources for the printer;
1. Setup & use Scan to Email:
https://www.youtube.com/watch?v=zSixRVsmoY8
2. Scan to USB:
https://www.youtube.com/watch?v=0MLpsVSZ-1c
3. Copy 1-sided document to 2 sided
https://www.youtube.com/watch?v=FNlDvRT2Ca8
For more help resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Slow Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is super slow. The document feeder cannot print double sided.
No, I would not recommend this to a friendBad HP printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad software no solution couldn't get it to print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JesusA,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets as well overall reliability of the printer:
Update Printer Firmware (via Control Panel):
https://www.youtube.com/watch?v=HDzj0LkNIPY
After updating the firmware, use HP Smart app to setup and connect printer to the network.
For more help resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
so so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it just ok alot of issues with wifi and set up print quality good
No, I would not recommend this to a friendI don't know why you would want a title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item did not ever work. I had Geek squad work with me and they were unable to fix. I said that the ink was not there.
No, I would not recommend this to a friendNo info given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noboby saud i have a limites amount of time to get free unk and i missed it
I would recommend this to a friendTech dummie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the printer to pull in letter size paper.
No, I would not recommend this to a friendDoes not work as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kegmeister,
Apologies for the bad experience.
We'll like to help. Here's a some tips for using Fax:
Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes
manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming
calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default
Rings to Answer setting is two rings).
If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer
reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature,
the printer prints the fax on two pages.
More information can be found in the User Guide:
https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf
Fax section is on page 43/137.
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Rep
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.
I would recommend this to a friendBrand response from HP Team
Posted .Hi RuthP,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video:
https://www.youtube.com/watch?v=ml7gulfuDGg
For more help resources on the printer model, the following videos will be useful:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely,
Teo
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return ed. HP is not built good anymore. Bought different brand
No, I would not recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employees are not that knowledgeable need more help at the Roanoke Virginia store. There is not enough help there at the store so I’m employers are nice some not very unorganized.
No, I would not recommend this to a friendProduct has known problem by HP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer has a known problem by HP. Spent 7 hrs over 3 days with HP Tech and they could not get it to work properly. Returned to BB and purchased Epson.
No, I would not recommend this to a friendBad machine, avoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful machine. Top of the line HP Home All-in-One. Sounded like gears mashing when it printed. Contacted Tech Support, no help there. Took it back.
No, I would not recommend this to a friendHp junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk printer waste of money, buyer beware, total crap
No, I would not recommend this to a friend
