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Customer reviews

Rating 4.2 out of 5 stars with 1166 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,166 reviews
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Unreliable, slow and hangs very often

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small profile printer looks nice, well-built and seems to have all the home use function. Flatbed and document feeder Scanner, copier, double sided print, and Fax. It looks like HP put everything in this small printer. Seems like it has all. But when comes to usability it is a pain to use and difficult to get the job done. The good: WiFi, and wired capability, low profile, color print, Scanner, copier, Printer, Fax. Capable of double-sided print. The Bad: Setup experience, Slow printing, printer hangs very often. Not reliable. Features I wish it should have - manual paper feed for heavyweight paper. Double side scanning, double side copy. Unboxing and set up: Came nicely packed in HP box. Unboxing was easy. Comes with power cable and 4 ink cartridges (CMYK). No USB cable. HP recommend to go online and set up. The USB port was taped and hp kind of telling you not to set up as wired printer and forcing to set up as wifi printer. Downloaded the app, create an account and need to sign up for the hp+ to get the free 3 months of ink offer. The set up was nightmare. I could not do it one go, not even in one day. It just stuck in the middle and printer screen froze. After trying several time finally I manage to set it up. (I know tech and have used other smart printer and know how to set-up), my previous printer hp smart-tank was like great and set up in one go. But this was OMG, very slow at one point I almost gave up, as it was not able to communicate although connected to strong wifi. Long story short – set was a big problematic. Printing and other feature – regular printing is okay as expected from Hp. Flatbed and document feeder Scanning is also great. One bizarre thing I noticed that if I use the hp Smart app to scan on mac- the documents text are not sharp but blurred if scanned through the document feeder. On the other hand scanning through the native mac settings (scanner) is clear and shrarp. I am not sure what is hp smart app doing here. Color printing is sharp and colors look okay. Photos come out okay but the colors are not reproduced exactly, they ware way off, aqua color become complete blue. I know this is not for photo printing but if a photo is in the document, it should produce color at least optimally. Printer is not reliable, hangs more often and stop responding. Needed to unplug and reset 2 times in the past 7 days and set up again, every time set up is a problem. I felt hp’s most focus is on the hp+ subscription service, that has different tiers for everyone’s need depending on how much one wants to print. I am not particularly fan of this kind service. Here is one important thing. Once you set-up hp+ you must use hp+ supplied ink, and there is a monthly fee even if you do not print any page. Although remaining pages can be rolled over for upto-3 months. The printer is not able to take thick pages. It gives more problem than it can solve, I do not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous HP home printer with this HP OfficeJet Pro 8135e. It is compact and quiet. The print is good quality. The only problem with home printers is the costly ink. The ink from my previous computer does not work with this one and I can only us HP ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a 20 year old HP printer for occasional hone use abd this is a great multi functional printer and scanner. Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It prints really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup, so far so good it doesn't takes up to much space and it prints well from my desktop computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great But Don't Like Having to Troubleshoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the printing. However, I have a problem with it that I have not been able to resolve. During using my computer to write a document, then, when I want to print, I often have to troubleshoot the printer before it will print. No reason given for this, but it is irritating. This also happens when I first boot up my computer in the morning and want to print something. The printer fails, and I have to troubleshoot before I can print.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office Jet Pro 8135e overview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast & efficiently. Paper loads on the bottom, you just need to pull the tray out. Once you figure how to set the printer up, it’s an efficient printer. Printing speed is fairly fast and the ink supply is sustainable. The only con with the printer, is that it’s kind of large for a smaller space if space is a problem in your room or office space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, The scanner and printing capabilities are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer! Styling is sharp and the size fits easily in an in home office. Print quality is sharp. Easy to follow setup and installation guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use. great quality for the money. decided not to use wifi for this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal, Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Very easy to set up, high quality printing and fast copying. Also appreciated very fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Recommend this printer to anyone. Thoroughly enjoy how convenient it is to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for load of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's reliable for smalls jobs and practical things u need to print. Don't expect loads of jobs out of this one. If u need bulk to sort something out this ain't the one. For quality it's here though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY HP IS HAPPINES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A NEW HP,PRINTER GREAT PRICE AND FITS JUST PERFECT FOR MY SPACE.EASE TO USE PRINT QUALITY GOODAND QUIET

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is the noise, and it takes a while to connect. It works great I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of paper printing. Very reliable to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer workhorse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Already ran through 3 teams of paper and this printer just keeps on spitting my pages out flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as reliable as it once was.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve always had long lasting and great HP printers, this one has left us less than happy. It seems that whenever we want to print something, we have to adjust one thing or the other! Sometimes it loses connection to the internet, sometimes it wants ANOTHER software update or just pick one more reason. It definitely has us rethinking our next purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and connection to laptop and phone. Quality is good and very satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-office jet pro printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be working the way I need it, A little slow when printing but good for what I use it for, happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Works perfect and extremely easy/fast set up for wireless use. Wonderful product!

    I would recommend this to a friend
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