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Your price for this item is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1749 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,749 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP 9025E "False Advertising" poor delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9025E - Does print well and economically. It scans very well. and connects easily to wifi, iPhones, and Alexa so as a Printer it does its job... the bad is the delivery system/tray. This problem has been addressed scores of times on various sites... I wish I had seen them earlier. in a nutshell, the big problem (which HP has never admitted ) is this... With the delivery tray fully extended it is just 9" in length.. That's right 9"...and if you are using standard sheets which are 8.5" X 11" you have at least an "overhang" of 2" .. Now the feeble designers and reps at HP will advise that the delivery tray does have a "flip up hinge" to help corral your printed items. That is correct. Yet this lip/hinge only extends out by another 3/4"! So my friends you do not have to be a mathematics major to see the problem here. if your print job runs more than 5-8 copies your sheets will curl and begin to fall... So why in HP Creation did they miss this?... Please look at my photos of this issue with only 6 sheets of 8.5"X11" paper! Then please take a discerning look at HP's stock photos of this very printer (9025E) and notice the green highlighted area around the delivery tray showing copies are flat and neat and uniformly abut the end of the tray!.... this does tick me off as the images are clearly "fraudulent" representations of this HP 9025E delivery tray!... So if you don't mind printing a lengthy job and having your sheets curl up and fall off- so be it. I do hope that HP will finally address this major shortcoming and provide a proper delivery tray to accommodate standard printing jobs... HP, just look at our previous HP 8610 series printer and see what a proper delivery try looks like and performs. JIm B Rochester, NH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good basic printer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer! Set up (networked) was a breeze, and print options are good. a little on the bulky side... love having two paper trays.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great printer for small business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a noisy machine. It’s working fine. I love that I can set tray 2 to print envelope only.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP for the win, again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is nice. It has all the bells and whistles and I'm happy with the model and brand selection. Oh, and there's free ink for 6 months!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! An easy to set up and intuitive printer. Great for a small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner is the best! Space friendly and so many features! Connects to Wi-Fi so you can print from anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4.5/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid everyday printer. Lacks quality when it comes to more intense levels of printing. Overall a 4.5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have bought this piece of masterpiece Works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP not reliable lately (3 printers in one year)!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was excellent until it became defective a week before he warranty ended. HP customer service trouble shoot and stated they would send another in October and never did. I just ordered he HP OfficePro 8025e and it wont work in color nor will it scan from top feeder. Now two weeks later Im going to buy a 3rd HP Printer from Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy Duty Printer for Small Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer as an upgrade from the HP OfficeJet 8035; I print roughly 700 pages a month for work; wish I had known I would need the higher performing printer beforehand. So far this printer can print and scan 2 sided documents fairly quickly; prints reports of anywhere from couple pages to 10 or more in matter of seconds (printing 20 to 40 maybe a couple minutes); print jobs with collating are fairly easily and can print fairly large quantity up to 75 to 80 pages. It is fairly noisy when printing, but it doesn't bother me. Only negative thing I can say thus far after little over a month, is the second paper tray does not automatically come into use unless use program for it to use the other tray for a print job. Otherwise this has been a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Worth the splurge! Fast and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd printer I tried in a month. Bought an older HP version at a cheaper price, but couldn't stand the paper tray. It was so flimsy I was sure I'd break it within a week. But this one has two paper trays, very sturdy, and I'm very happy with the printer. Fast printing and easy to setup like all HPs. I love the HP phone app and use it to scan and email something super fast and easy. Great way to save docs on my phone when needed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Speed

    Rated 5 out of 5 stars

    What a Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The speed is great. The quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    HP OfficeJet Pro 9025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to setup, no issues. Print quality is good, but not the greatest compared to other printers, but it serves its purpose and it works well. I would certainly buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Worst Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the worst printer I have ever owned. Everything jams all the time and it takes 30 minutes to get it fixed. Buy a Brother Printer and save yourself the hassle of dealing with this piece of junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    CREATIVE COMMERCIAL AND FAMILY PHOTOS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PRINT LOTS OF PICTURES AND FAXES FOR MY FASHION BUSINESS SO THE FAST PRINTING AND CLEAR QUALITY ASSIST IN THE SUCCESS OF MY PRODUCTION AND AND DISTRIBUTION.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Pro 9025 vs. Pro 6968

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro 9025 doesn't come with enough ink, but good thing I already had a ink plan with my other printer Pro 6968 and added it to my HP ink plan. And it is nosiy when it prints. Sometimes it sounds like it is fallaing apart. My Pro 6968 prints better 8x11 pictures than the Pro 9025. I bought the Pro 9025 mainly for doing postcards and pictures because of the two drawers set up. Both are good, but in different ways and freatures. Jg TNT

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      This is so upsetting to learn that you are not entirely satisfied with HP OfficeJet Pro 9025 printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.

      Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en

      Kacper
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Perfect printer for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is better than those tri color cartridges. More ink and faster printing. Double sided scan and print and also has fax. Bulk ink tank printers are great if you print constantly but most home users will experience clogged print heads. For me this is the best choice for home and small office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9025e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase (OfficeJet Pro) fulfills my needs for quality printing and scanning. The blue-tooth technology not only provides ease of use but the convenience of printing from multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great for working at home and making copies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP OfficeJet Pro 9025e

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace six year old version of the HP office Jet Pro. This 9025e is just adequate. Only thing that is better than previous is the app available. Still same issues with every single "HP Update" that we hated with the previous OfficeJet. Does not seem any faster or easier to use

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you're not satisfied with your printer. I can certainly understand why not seeing improvement over your previous HP printer and encountering some of the same issues you disliked about the older machine would be disappointing. I want to help you learn more about the new printer so you can get the most from it. I hope the resources listed below guide you to that end.

      First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/37934158

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP