Main Content

Customer Ratings & Reviews

$309.99

Customer reviews

Rating 4.2 out of 5 stars with 1518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,518 reviews
  • Rated 1 out of 5 stars

    Very poor machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely loud, makes clunky noise when making adjustments, extremely slow in printing, can only use regular size paper, have to request print for one page at a time in a multi-page document, paper easily jams. Return printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stellar printer, once you figure out the tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works well and fits perfectly on my desk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well at first (besides being loud) but after less than three months, won't recognize the HP ink cartridges! Wasted hours trying to troubleshoot then finally just picked up a Brother printer at Best Buy. Looking for a recycling center and have learned never to buy HP again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t buy it again

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud, and had lots of issues with air printing function. Spent 2.5 hrs on phone with HP support resolving the issue. Reloaded drivers 3 times before it worked properly air printing on 2 sides. Even though there were lots of good reviews, I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printing again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don’t make them like they used to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer takes a long time to spool before printing making it slower than my old printer. Setup was unbelievably difficult with the software not working well. I had to have customer support reinstall the printer for me remotely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Printer for our needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Best Buy was perfect. Everything was expained and all questins answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a larger HP all-in-one which was excellent. So far, about a month, has worked great. I did buy the Best Buy 4 year replacement warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stuck in Sleep mode

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer, but it goes to sleep often and you have to unplug it and wait for 60+ seconds and plug it back in because the screen does not respond and the power button does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buy HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP uses extortion to get you to subscribe to cartridges and paper, which should be automatic, except HP sent three times more supplies than I used. I cancelled the subscription, so they closed down the printer until it is re-enrolled in HP Instant Ink.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Copier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best copier for my home office. It don’t take up a lot of space and when you print it comes out perfect. I absolutely love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to print from my emails but it still doesn’t recognize my tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    9125e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a plastic mess! Every time you have it print, you have to go to the printer itself and push print?!?!? CRAZY! My old HP OfficeJet Pro 8610 printer was the best ever and wasn't difficult to use. Wish I had had the broken hinge repaired as it was still printing better than new 9125e. The 9125e is a most irritating experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like purchasing HP products. They last long and are good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The only thing is the HP software won't let you set it up for printing from a cell phone. Says printer is blocked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Meeting Expectations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, I am not happy with the printer. It has an auto off function which is fine but when it starts up after going to sleep, it has to recalibrate and gives an error that it was not shutdown properly. The sleep mode can’t be disabled. I also just received a message that the printer cartridges are low and I have only printed about 10 pages. Disappointed as I thought it would come with more than that amount. I had an HP 8600 for 10 years or more with light printing use. Very disappointed at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9125e Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales person was very helpful and help me make a great choice. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret this printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get another printer if you can. The ink carthriges that you get without the subscription run out of ink fast, and the subscription for the insta ink is not the greatest either. You get billed every month even if HP does not send you any ink since they only ship ink to you when the printer tells it your low on ink.

    No, I would not recommend this to a friend
Sponsored