Customer Ratings & Reviews

My Hp printer works well. Everyone at Best Buy is so nice.

I had some difficulty setting it up but once that was done it is working fine

Pretty good printer. I had to take the paper out and fan it to keep it from pulling multiple pages through at once.

The color is great and prints quick. The most important aspect to me is that it was so easy to set up. Basically you connect to your Internet and it was working. I even took it to a different place and use a different Internet and it worked perfectly. I love it.

Prints my pages as it is supposed to. Haven’t had any issues!

Hard time connecting the printer with instant ink. It connected to my iPad and phone (Apple) but would not connected to my deck top computer (windows) for several days of working with it.

With the discount from my Best Buy membership, this was a terrific buy to replace my HP Pro 8600 which finally died after many years of reliable service. Very easy set up with quality printing!

Works as expected, it’s nice and compact, while still providing copying and printing from the glass or through the feeder and scans well. It’s not super fast, but for your own personal home office it does the trick just fine. It’s not slow. I had an older model, and am pleased with the lifetime and benefits of it so I purchased this new one.

Item was a great purchase. Wish it was a little more quieter.

So far so good. I needed for a daily but not heavily use, it's doing it's job fine. Easy set up, perfect size, I would definitely recommend.

Great printer, but setting up the subscription was tricky.

Performance exceeds expectation and easy to install.

Print, scan, copy, even fax (for those that still do that). High quality results.

Does everything great. I went with the HP instant ink but then canceled after doing research. Printer does everything i need. I already had an HP printer that lasted me 9 years. I will stick with HP ANY TIME!

We had a similar model HP before, and this one seems a little slower than that one was. Also, we are having trouble with it falling off the blue-tooth connection, which means turning it off and back on again frequently. Otherwise, we are happy with the print quality and other features.

I wish it were smaller in size and did not interfere with landline calls when turned on to print. Other than that, it works well.

This was an easy set up & its quiet when printing pages. This is my first time buying an HP printer and i must say im very happy with my purchase. I love printing from my iPhone also. So far, so good. Plus the 3 months if free ink was too good not to take advantage of.

Replaced an older HP with this one, and found it exceedingly hard to connect and get all functions working. HP support is somewhat difficult to reach by phone, and the printer requires an app to be used. =/. This doesn’t appear to be a necessary feature…since it was never necessary before. Makes one feel that HP is tracking all our activity. Not real comfortable with that. As for the Free 3 months of Ink, we may never get this since the app wont open it, and keeps throwing out an error, and its support team claims its got to be “reset This would then be the 4th reset since we’ve owned this machine…and the 5th tech we’ve spoken to at HP… and it means having All devices in the same place, and likely another long session on the phone to get everything done. Maybe it’s not worth it since other reviews state HP sends the ink when HP wants to, not when the customer wants it. The ink runs quickly, and then the agents at HP will have you printing like crazy, “just to make sure”. It’s a little like a game after a while…”how much of your ink can we use to get you to buy more. =(. Nothing against Best Buy, but maybe this deal wasn’t the smartest one.

Good.prontwr. hate the fact you have to use the hp smart app to install the driver. Also, if your a mac user us have to be at 12.1 or above or you cant install the new HP app for mac.

This printer is a definite upgrade from my 9015e printer that would not clear a paper jam after frequent successful attempts. It prints fast, seems quieter than my previous model, and the set up was easy.