Customer Ratings & Reviews

The first one I got was DOA. It did not pass the set up process. I brought it back to the store and customer service was amazing. I told them what was wrong with the unit and they exchanged the unit no questions asked. I was in and out in under 10 minutes. As for the product itself.. It is a great quality printer. Perfect for everyday printing and office work. It is nice that it has 4 cartridges. 3 for color and 1 for black. If one color gets low, only replace that color. The scanner works great as well. It was easy to hook up to the wireless network so you can print from either your computer or smart phone.

great printer / easy to use . this was a great upgrade to our old printer.

Great purchase. Exactly what I needed . The staff is always helpful and knows their business

My third HP Printer, I have the Best Buy warranty and I was able to get the printer and an extremely discounted price. I had an issue changing from letters to paper.

I love my printer and appreciate all the help I received at Best Buy when I purchased it.

This printer was easy to set up and works great, much quieter than our previous printer. Downfall is the price of ink.

Didn't want to setup to the wifi still have problems printing.

Good printer, lots of features. Difficult to set up. Has to call support and remove and reinstall 3 times. Would work then showed offline, then worked. Seems ok now.

Well worth the expense. I and my teaam are making great use of this printer and will continue to do so.

Excellent print quality but info screen should be larger

Very nice printer. The features are great and it prints very fast.

This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.

Some issues getting to connect with WIFI. Print is of good quality.

Good i like it better then my old one. Easy to use but screen could be bigger.

Printer is always offline whenever i need to print. I have to go throught a process to set up the printer each time i need to print on a new day. Also the color print of a photo, on photo paper is no a brilliant color. Very flat color.

Works well. Need to take out a loan every time you need ink.

I’m so happy I found this online from BestBuy. I returned another brand that I didn’t care for even though it received high reviews. This has everything I wanted and need.

Easy to set up and easy to use, I had no problems hooking it up to our network

Easy to set up. Quiet. Good quality. Paper try does not hold enough paper.

My new printer is working well. I’m pleased with it.