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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1391 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,391 reviews
  • Rated 5 out of 5 stars

    Good printer! Use it for home to print, fax and ma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one had more convenient cartridge replacement in terms of the actual mechanics of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for occasional printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecellent printer. However a more detailed manual on the operation should be included.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great printer but has shortcomings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer for my home office but it does not do well with envelopes. Often jams & takes too may steps to change paper size etc before you can print on an envelope. This is my 2nd unit. The first was defective and was returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and after being on phone with hp support why it wouldn't connect to Bluetooth or wifi is because my Samsung galaxy tablet s8 and my Samsung galaxy phone isnt compatible even using a plug-in app. Need computer and windows 11 for this one. Not everyone uses computers these days.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ReginaR,

      Apologies for the bad experience.

      We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      After updating Firmware, we'll suggest to do a wireless reset, here's how to do that:
       https://www.youtube.com/watch?v=_ve3NnDE6t4

      After the Wireless reset, please use HP Smart app to setup and connect printer to the network.

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 4 out of 5 stars

    Inexperienced user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine for my needs. However, I struggle with set up. Online instructions were confusing to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the best device but it’s acceptable as a good printer for a small business, I recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buy HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP uses extortion to get you to subscribe to cartridges and paper, which should be automatic, except HP sent three times more supplies than I used. I cancelled the subscription, so they closed down the printer until it is re-enrolled in HP Instant Ink.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, HP enough said, world leader in home office needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but works for my needs. College use. Simple copying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of HP OfficeJet Pro 9120e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate printer for MAC but very cumbersome for processes. i.e. envelopes to reg paper and vice versa

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Last HP printer purchase was unreliable. This printer sits in the background quietly doing its business when requested. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the old HP all in one to this one and i absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for in store pick up. Customer service was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for small businesses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite printer all around! It works well with Mac devices and I love the HP print app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We print

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely its a must at home , with my kids school homeworks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it has a much smaller footprint than my old 8620 hut i preferred the 8620's document feeder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, im just concerned about how long the ink will last, we will comment again after 3 months

    I would recommend this to a friend