Customer Ratings & Reviews

Does front and back printing very awesome and when you get the HP plus service the printer will let HP know when you need ink and they will send it out to your automatically so you will always have it.. just awesome nice

The unit prints fine. It is NOT as fast as my previous HP printer (office Pro 8600 Plus)

Get another printer if you can. The ink carthriges that you get without the subscription run out of ink fast, and the subscription for the insta ink is not the greatest either. You get billed every month even if HP does not send you any ink since they only ship ink to you when the printer tells it your low on ink.

It’s been good so far. Easy to printer wireless on a phone.

I’m not overly Impressed. It gave me low ink after less than 20 pages printed and often won’t connect to my phone or computer because it’s says it’s off Wi-Fi even though I have already set that up so basically I have to te out in my Wi-Fi every time I want to print from my phone or computer :(

This printer is a plastic mess! Every time you have it print, you have to go to the printer itself and push print?!?!? CRAZY! My old HP OfficeJet Pro 8610 printer was the best ever and wasn't difficult to use. Wish I had had the broken hinge repaired as it was still printing better than new 9125e. The 9125e is a most irritating experience.

I really like this printer so far haven't used it a ton yet. My favorite feature is being able to connect it to the internet and print from anywhere even outside your home.

No problems with the new printer. Geek Squad was a great help.

Great for the price, works well and does everything I was looking for

This printer was difficult to set up. Some of that problem is HP’s bad instructions. That being said, several days after I had actually gotten it to work, an update message appeared on the screen and would not go away, rendering the printer nonfunctioning. I guess I have to spend several hours with Hp’s squad of repair people. I am not happy. On a good note, the Best Buy personnel in the store (23rd Street and 6th Ave, NYC, were very helpful and even helped me get the box into an Uber. Thanks to their sales people. I don’t want to have return this printer. I want it to work.

Great printer, prints well, quick, easy to work on

Great value and works very well! Would recommend the purchase

I found the exact printer I needed at Best Buy and it was on sale.

This printer was a good product at a great price. It works very well.

I received a first class service with respectful staff.

It worked well at first (besides being loud) but after less than three months, won't recognize the HP ink cartridges! Wasted hours trying to troubleshoot then finally just picked up a Brother printer at Best Buy. Looking for a recycling center and have learned never to buy HP again.

Purchased this printer after my old one gave out. As long as tou use the HP Smart app, this printer is easy to use. Make sure to take advantage of the free three months of the Instant Ink subscription.

This is my third HP, and I keep coming back for more. This is really a great printer, and I love the instant ink feature.

Great printer. Inexpensive printer that prints very nice documents.

Great printer, likes to act up if you dont use it for a while but great device