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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1391 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,391 reviews
  • Rated 5 out of 5 stars

    Printing again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I have ever owned. Every time we go to print we have to troubleshoot. Connectivity problems, our "Out of Paper" problems. Can't get past this one, but can copy to the right size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sketchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far just a little sketchy! This is not what we expected! Time will tell.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like purchasing HP products. They last long and are good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paper tray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When changing paper, it is difficult to return the paper tray to its position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Input Paper Tray Design Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a larger HP all-in-one which was excellent. So far, about a month, has worked great. I did buy the Best Buy 4 year replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great product. Color copies are beautiful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Meeting Expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, I am not happy with the printer. It has an auto off function which is fine but when it starts up after going to sleep, it has to recalibrate and gives an error that it was not shutdown properly. The sleep mode can’t be disabled. I also just received a message that the printer cartridges are low and I have only printed about 10 pages. Disappointed as I thought it would come with more than that amount. I had an HP 8600 for 10 years or more with light printing use. Very disappointed at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best copier for my home office. It don’t take up a lot of space and when you print it comes out perfect. I absolutely love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer, not so good scanning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough timecto setup. Cant get it to scan from printer to computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP-OFFICEJET PRO9125E WIRELESS ALL-IN-ONE PRINTER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All HP printers are great products. They are the only ones I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9125e Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales person was very helpful and help me make a great choice. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The only thing is the HP software won't let you set it up for printing from a cell phone. Says printer is blocked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as prior models.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a lot of difficulty getting this HP printer to work with new HP computer. No directions and needed support. The touchscreen is too small to use. Shockingly, HP Smart Print no longer has an app to send a fax. A big step backwards from prior printers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We bought a Lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we got a lemon - As soon as we plugged it in it said the printer head was bad. It kept saying there was no paper with a full tray. Even when hard wired to our network there were communication issues & the printer tray had to be opened & closed before it would print. We returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow to print anything and I would it recommend this printer to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not connected the printer to my computer, I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fine home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Clear copies. And the purchaseprice was right!

    I would recommend this to a friend