Customer Ratings & Reviews

I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.

Worst printer I have ever owned. Every time we go to print we have to troubleshoot. Connectivity problems, our "Out of Paper" problems. Can't get past this one, but can copy to the right size.

So far just a little sketchy! This is not what we expected! Time will tell.

We always like purchasing HP products. They last long and are good quality.

When changing paper, it is difficult to return the paper tray to its position.

I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

This replaced a larger HP all-in-one which was excellent. So far, about a month, has worked great. I did buy the Best Buy 4 year replacement warranty.

The product is a great product. Color copies are beautiful

After a week, I am not happy with the printer. It has an auto off function which is fine but when it starts up after going to sleep, it has to recalibrate and gives an error that it was not shutdown properly. The sleep mode can’t be disabled. I also just received a message that the printer cartridges are low and I have only printed about 10 pages. Disappointed as I thought it would come with more than that amount. I had an HP 8600 for 10 years or more with light printing use. Very disappointed at this time.

This is the best copier for my home office. It don’t take up a lot of space and when you print it comes out perfect. I absolutely love it!

Tough timecto setup. Cant get it to scan from printer to computer

All HP printers are great products. They are the only ones I buy.

The Sales person was very helpful and help me make a great choice. Thanks

The printer works great. The only thing is the HP software won't let you set it up for printing from a cell phone. Says printer is blocked.

I experienced a lot of difficulty getting this HP printer to work with new HP computer. No directions and needed support. The touchscreen is too small to use. Shockingly, HP Smart Print no longer has an app to send a fax. A big step backwards from prior printers.

I think we got a lemon - As soon as we plugged it in it said the printer head was bad. It kept saying there was no paper with a full tray. Even when hard wired to our network there were communication issues & the printer tray had to be opened & closed before it would print. We returned it.

Very very slow to print anything and I would it recommend this printer to anyone.

While I have not connected the printer to my computer, I am pleased with my purchase.

Efficient. Clear copies. And the purchaseprice was right!