Customer Ratings & Reviews

A good printer that prints efficiently. Would recommend to others.

Complicated setup. Directions very little help. Had trouble connecting to my computers.

Purchased two. Got the first one home and unboxed it. When I went to plug it in, the plug receptable immediately pushed all the way into the machine. Took it back. Got a second one thinking it was a fluke. Unboxed and setup the second one. It threw errors on setup saying that it couldn't detect the yellow cartridge, which I debugged after 30 minutes. Then when I went to print a photo, it printed it 1/4 off center to the left and skewed about 5 degrees crooked to the left. Uninstalled, reinstalled, aligned print heads multiple times. Nothing. Called HP support. Spent an hour on the line with the tech without any change in outcome. Taking this one back. NOT buying a 3rd.

It's very slow to print, the print quality isn't great and you can't use all of the functions it advertises without a subscription to HP+. I really wish I had gone with the canon I was looking at

At this point in time the printer has been operating as proscribed. Thumbs up for its performance.

Doesn't stay connected. Not just friendly. I may be returning.

Great all around office printer works with both 10-year-old computer and new computers in Home

My new unit was defective. It was immediately replaced with another new unit. The Geek Squad will return tomorrow, April 7,2024 to install it again at no additional charge. I know that this isn't a great 7 positive review but i'm confident that Best Buy will make sure that i'm happy with this product once the replacement is installed tomorrow. I'll still continue to be a Best Buy customer.

Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

Love this new wireless color printer. Best feature is being able to print and scan 2 sided documents.

Exceptionally easy wireless plug-in set-up. FAX is not very useful but the rest of the features are great.

I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

Best value in a printer today! Flawless performance.

Very satisfied with my purchase!!! Pricing was reasonable as well.

Works well but sometime slow to react when sending a message to print. Other than that, it's great!

I have been trying for two weeks to get this printer set up. I have contacted with HP Support twice. The last HP 'expert" told me that this printer needs to be within 10 feet of the router in order for it to work properly. I have a home office. The router is in the living room. I'm not moving the printer to my living room to get it to work

It was good, but you have to read the instructions before operating it.

Had an issue with the ink cartridges not going in. But the staff was very helpful and got it to work

Works great. Had a little trouble setting up which might have been my own stupidity. All good now.

Love it! So much better than prior purchased printer. So easy to set up